Burglary
Base and Keypad
Hazard
Cameras
Monitoring
100

How far apart can the entry sensor be placed from the magnet?




1.5 in 

100

How far can the Keypad be placed from the Base Station?

Up to 800 feet in perfect conditions

100

Smoke detectors and CO detectors have their own internal siren. True or false?

True 

100

All SimpliSafe cameras have built in 2 way audio. True or false?

True

100

Two monitoring plans include the emergency dispatch feature. What are they?

Interactive and standard monitoring 

200

Pets under ___ lbs will not trigger the motion sensor unless they get too close to the sensor itself.

30 lbs

200

How long does the back up battery on the base station last without power?

up to 24 hours

200

How often does the temperature sensor report the room temperature?

Every hour

200

What is the range of the indoor camera motion detection?

15 ft

200

Do all monitoring plans have access to 30-day cloud storage of video recordings?

No, only Self monitored with recording and the Interactive monitoring have 30 cloud storage 

300

If it is set on high, how far can the glass break sensor listen

20-25ft

300

Indoor cameras are included in the base station's 100 sensor cap. True or false?

False, cameras are standalone devices 

300

Where should Smoke Detectors be placed in the home? 

A: Outside living spaces

B: One per level

C: 1 per bedroom

D: Both A and B 

E: A,B, and C

E: A,B, and C

300

What is the temperature range for the Outdoor camera?

-4 degrees to 122 degrees

300

Does the customer receive push notifications on the app if they have basic app control? 

Yes

400

Does the panic button set off the siren?




Yes, but it can be set as a silent duress alarm

400

The panic button on the keypad can be set to what types of dispatch

Medical, police, fire 

400

The battery life for the hazard sensors (water, freeze, CO, and smoke) is how long?

3-5 years 

400

What is the viewing angle of the video doorbell?

A: 162 degrees

B: 132 degrees 

C: 180 degrees 

D:158 degrees 

A: 162 degrees

400

How many days on the timeline does the customer have access to with basic monitoring plan

7 days 

500

The extra siren mimics the base station voice prompts. True or false?

False, while the siren does mimic the alarms and, door chimes, and entry/exit delays it does not mimic voice prompts. 

500

The base station can function correctly without Wi-Fi. True or false?

True, the base has a built in cellular connection and will function correctly without Wi-fi. Wi-fi can be used as a back up

500

A water sensor has 6 contacts, how many must be triggered to set off an alarm?

A: 1

B:2

C:4

D:6

B: 2

500

The average life span for the outdoor camera battery is?

3-6 months 

500

Who does the monitoring company call if the water sensor is triggered?

The Primary Contacts

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