How far apart can the entry sensor be placed from the magnet?
1.5 in
How far can the Keypad be placed from the Base Station?
Up to 800 feet in perfect conditions
Smoke detectors and CO detectors have their own internal siren. True or false?
True
All SimpliSafe cameras have built in 2 way audio. True or false?
True
Two monitoring plans include the emergency dispatch feature. What are they?
Interactive and standard monitoring
Pets under ___ lbs will not trigger the motion sensor unless they get too close to the sensor itself.
30 lbs
How long does the back up battery on the base station last without power?
up to 24 hours
How often does the temperature sensor report the room temperature?
Every hour
What is the range of the indoor camera motion detection?
15 ft
Do all monitoring plans have access to 30-day cloud storage of video recordings?
No, only Self monitored with recording and the Interactive monitoring have 30 cloud storage
If it is set on high, how far can the glass break sensor listen
20-25ft
Indoor cameras are included in the base station's 100 sensor cap. True or false?
False, cameras are standalone devices
Where should Smoke Detectors be placed in the home?
A: Outside living spaces
B: One per level
C: 1 per bedroom
D: Both A and B
E: A,B, and C
E: A,B, and C
What is the temperature range for the Outdoor camera?
-4 degrees to 122 degrees
Does the customer receive push notifications on the app if they have basic app control?
Yes
Does the panic button set off the siren?
Yes, but it can be set as a silent duress alarm
The panic button on the keypad can be set to what types of dispatch
Medical, police, fire
The battery life for the hazard sensors (water, freeze, CO, and smoke) is how long?
3-5 years
What is the viewing angle of the video doorbell?
A: 162 degrees
B: 132 degrees
C: 180 degrees
D:158 degrees
A: 162 degrees
How many days on the timeline does the customer have access to with basic monitoring plan
7 days
The extra siren mimics the base station voice prompts. True or false?
False, while the siren does mimic the alarms and, door chimes, and entry/exit delays it does not mimic voice prompts.
The base station can function correctly without Wi-Fi. True or false?
True, the base has a built in cellular connection and will function correctly without Wi-fi. Wi-fi can be used as a back up
A water sensor has 6 contacts, how many must be triggered to set off an alarm?
A: 1
B:2
C:4
D:6
B: 2
The average life span for the outdoor camera battery is?
3-6 months
Who does the monitoring company call if the water sensor is triggered?
The Primary Contacts