In the past several years, what has Scheels spent on PK injuries?
Over half a million
While supervising a PK, the teacher tells you they need another partner to play pickleball. What do you do?
Don't play! Rearrange the groups to make even teams.
When do you read the outline of the PK you are supervising?
Before PK!
Where do you turn in the outlines?
Mal's Desk
When on the water, this item must be used at all times by all members.
A life vest!
You're supervising a PK and while taking attendance you notice you are missing some people. What do you do?
- Check UKG
- Call them
- Coach on expectations
- Change schedule if needed
What do you do if the PK is not going per plan?
Pull the SSM to the side while the group is doing an activity, watching a video, etc.
Who writes the outlines?
SSM & ASL
What are: High Risk Products/Activities
Watersports
Paintball/Airsoft
Shooting
Skiing
You're flooring in Midlines, and you notice the PK teacher is closing. What do you do?
Fix it! Don't call MAC!
When do you give feedback to the teacher? (2 answers)
In the moment
After PK each night
When do we cancel PKs?
Never! We reschedule if needed.
What are: Moderate Risk Products/Activities
Team Sports
Golf
Baseball
Pickleball/Tennis
The trainer calls out for that day. What do you do?
If you supervise the shop, you teach or find another teacher!
If you do not supervise the shop, you tell the correct ASL!
What all do you need when going to an out of store PK?
Outline
First Aid Kit
Attendee list (email Erica times!)
Who's responsible for ensuring there is ROI? (4 answers)
SSM
Shop ASL
Supervising PK ASL
Sales Leaders
What are: Low Risk Products/Activities
Classroom learning
Trying on clothes
Bucket PK
If the teacher concludes a PK after just 40 minutes of mediocre content... what do you do?
Keep it going!
- Did they do selling scenarios?
- Did they do the 4E's?
- Ask the questions the attendee's are too nervous to ask?
What type of feedback do you give?
Presenting style
How interactive the PK was
Was there sales tech involved?
Intentional Teaching vs. Having Fun
Did the PK go per plan?
Friday by 5pm 2 weeks prior to the PK date