Credit Card
3% rewards in customers choice of category is available on what Huntington Credit Card?
What is Huntington Voice Rewards Credit Card?
What account has a minimum balance of 25K to earn interest monthly?
What is Relationship Money Market?
What are the three types of not special Huntington Checking Accounts?
What are Asterisks Free, Huntington Perk, and Platinum Perk.
Who can open a checking, savings, credit card, CD?
Who is everyone?
Give two reasons why it is important to welcome, and acknowledge, every customer as they enter the building?
What is safety and excellent customer experience?
Which Huntington Card is used for credit building?
What is the Huntington Secured Credit Card?
What Huntington account/s offer 24hr grace, 50$ safety zone, free overdraft protection from eligible savings, free online banking and bill pay, free alerts, free hub access, and free debit card use?
What is all current Huntington checking accounts?
Where can you put notes to explain what the customers need is when opening any account?
What are the core behaviors.
What Huntington card or cards offers no annual Fees?
What is all Huntington Credit Cards?
How often do savings account interest compound?
Quarterly.
What is Huntington Perk account?
Where can you look to see what documentation may be required for an account opening?
What is the most important part of customer experience?
What are 2 benefits of the Huntington Cashback Card?
What are 1.5% cash back, Late Fee Grace, automatic application of cashback to statement credit, compatible with most digital wallets, no foreign fees?
What account can be opened with 5k new money at a 3% intertest rate?
Which Huntington account offers free checks, 1.5% cashback extra on card rewards, identity and credit score monitoring?
What is Platinum Perk?
Why is it important to ask the questions that are listed in the FHQ?
What is building rapport, finding opportunities to deepen customer relationships?
What is not what we can't do but what we can do?
If a customer is not interested in cashback earning, but has a credit card need, what would be your recommendation?
What is Huntington Voice Credit Card?
If a customer has around 100K in a savings/MMA account, why would we ask them what their plans are for their funds?
What is other earning opportunities such as investments with FA or CD opportunities?
Name 3 special account types can be opened with proper documentation.
What are Estate, Trust, Minor Settlement, POA, Guardianship, Conservatorship, Rep- Payee, custodial probate court?
Why is it important to ask the customer more questions when they state they need an appointment to open an account?
What is to give them correct list of docs needed for opening business/ or special accounts, routing customer to correct banker, for notes on what was talked about for customer needs.
What is the service advice and guidance goal and incentive goal?
What is 40% and 80%?