Maintenance Fees
What is the monthly maintenance fee for our Central to You and Bleed Blue Checking accounts and can it be waived on both, one or the other, or neither?
The fee is $6 dollars a month and they can be waived on both accounts if the customer signs up for estatements.
What account allows customers to make additional deposits of $100 or more and allow one withdraw up to half the balance?
CD Management Account
What is the minimum opening deposit for our Business 150 Checking account?
$50
What documentation do we require for an estate account?
Probate documentation stating who is the executor or admin for the estate, a death certificate, and a valid EIN.
What are the steps in closing a Storage Locker?
Ensure the customer has both keys to the locker and have them sign the termination section of the Storage Box Agreement which should be in Nautilus.
What is the monthly maintenance fee for our Clean Start Checking and can it be waved?
The monthly fee is $10. If they receive direct deposit is $8, and no, it cannot be waived.
Which accounts allow a rebate for ATM fees each statement cycle?
Student Checking and Central Platinum
How can a business account waive their monthly fee?
By having a daily balance of $1000, $15,000 in all accounts, or by signing up for estatements.
What is the difference between a revocable and irrevocable trust?
(A Summary will work)
Revocable- A deposit owned by one or more people with the intention that the deposits will belong to one or more named beneficiaries upon the death off the owner(s). A revocable trust account can be revoked (or terminated) at the discretion of the owner.
Irrevocable- Deposits held by a trust established by statute or a written trust agreement in which the grantor (the creator of the trust—also referred to as the trustor or settler) contributes deposits or other property and gives up all power to cancel or change the trust. The reason is that the owner no longer can revoke or change the terms of the trust.
Where can you find the rate sheet?
On the Intranet
Home>Departments>Funds Management>Top hand bar (Deposit Rates)
What is the monthly maintenance fee for our Student Checking account, and can it be waived?
The fee is $4 a month and it can be waived if the customer signs up for estatements.
Which checking account allows a customer's first check order to be free?
Central at Work
What is the excessive withdrawal fee for our Business Savings account?
$5
What entities do the Central Service 100 account support?
Non-profits, bowling leagues, book clubs, Sunday school accounts, booster clubs, estates, memorial and donation accounts, and trust accounts that use an EIN (any answer will be acceptable).
Where do you find the signer and title change forms?
Home>Documentation>Forms>Deposit Forms>Signature Cards>Signer Change Docs/Title Change Docs
How much is a monthly maintenance fee for our Money Market account? And can it be waived? If so, how?
The monthly fee is $10 and it can be waived if the customer has a DAILY balance of $2500.00 or more.
Which account enforces a maintenance fee at the age of 18?
Young American Savings
What account do we put an IOLTA account in initially?
Business Checking 150- The KY Bar will notify us with further steps and then Deposit Services will complete the conversion to the IOLTA title.
What are the different types of fiduciaries we can list as a legal entity on a Fiduciary account?
Representative Payee
Guardian
Conservator
Court Ordered Restricted Accounts
Custodian
Minor By
Personal Representative
Where can you find hold information?
Home>Documentation>Forms>Deposit Forms>Holds
What is the monthly maintenance fee for our HSA account and can it be waved?
The monthly maintenance fee is $2, and it can be waived if they sign up for estatements.
Which savings account has no maintenance fee?
Central 55 Savings
What is the difference between our Business 150 and 250 Checking accounts?
Business 150- 150 transactions allowed w/out a charge
Business 250- 250 transactions allowed w/out a charge
Who does our Public Funds Checking account cater to?
Political divisions of state where taxes are levied for public purposes.
Where can you find information on our CD accounts?
Home>Departments>Retail>Top Bar (Product Disclosures)