TV
How much is Apple TV (PIF & EIP)?
What is $180 & $8.99/20 months
100x10 Mbps or 200x10 Mbps is what level of Internet service?
What is Spectrum Internet
Where can customers track their data usage?
What is The Spectrum Mobile App
Which tool do you use request time off?
What is Aspect Workforce
Where is the National Corvette Museum?
What is Bowling Green, KY
If a customer wants to be able to view UFC Pay Per View (PPV) events, OnDemand titles and premiums such as HBO or Starz in a newly remodeled room, what equipment will the customer need to add to their account?
What is a Spectrum receiver
What Anti Virus software does Spectrum use?
What is Security Suite
How many Hotspots do our mobile customers have access to?
What is 530,000 hotspots
What tool do we use to to keep up to date on changes to Spectrum Sales Business rules?
What is Copilot
Where was the first Kentucky Fried Chicken operated?
What is Corbin, KY
What premium channels do we offer?
What is HBO, Showtime, Starz, Starz Encore, TMC, Cinemax, Epix.
What are the names and speeds of internet that Spectrum offers?
What is :
Internet assist- 30/4
Internet 50- 50/5
Spectrum Internet- 100/200/10
Internet Ultra- 300/400/20
Internet Gig- 1000/35
When entering a mobile phone order, an External Credit Check is used when?
What is :The customer is a new customer (less than 30 days of Spectrum Internet)
What tool is used when submitting disputes?
What is Callidus
What was the official state tree until 1976?
What is Coffee Tree (Gymnocladus dioicus)
How much would TV Gold, 2 apple TV's (EIP), 1 Receiver cost with all associated fees on promotional rate?
What is $130.97
How much is a modem?
What is FREE
According to Zendesk: In what timeframe do we guarantee delivery for mobile devices?
Bonus 100 points for delivery requirements
What is 2 day Express Shipping
What is a signature
Where can you access the Channel Lineup Wizard that compares Spectrum's channel offerings to those of the competition?
What is Competitive Edge
In what city is it illegal to carry ice cream in your pocket?
What is Lexington, Ky
How many channels are in the Sports Pack?
What is 13
How many emails does Spectrum provide and how much storage is included?
What is 5 emails with 5GB of storage
How long does a customer have to wait to switch from Unlimited to By The Gig?
What is 1 billing cycle (30 days)
What is the name of the tool used to change your personal information?
What is PeopleSoft
What is the top rated tourist attraction in Kentucky?
What is The Kentucky Derby