Leadership
The percentage of change efforts that fail due to employee resistance and lack of management support
70%
A simple way to define culture.
What is "the way we do things around here"
It's GDS Definition is this: a framework designed to make a lasting impact, leading to a culture that continually builds the right thing, incrementally delivering value for feedback to ensure the right thing is built.
What is a Product Mindset?
The three pillars of Our Transformational Path
Who is Iron Man?
The key trait, according to Brene Brown, that leaders need to demonstrate in order to promote a psychologically safe environment.
Vulnerability.
When leaders ______________ and __________, product mindset adoption will be less resisted. (name one of the two missing statements).
ask the right questions and model behaviors (slide 52).
One of the three category groups for the 7 steps to executing a product mindset.
What is:
Outcomes over Outputs
Embrace Uncertainty
Aligned Autonomy
One of the four steps in "What we must do"
Become better storytellers
Embrace a blameless culture
Deliver operational and engineering excellence
Innovate to build industry-leading solutions
This Righteous Brothers song had a resurgence in the mid-80's when Tom Cruise sang it to Kelly McGillis in Top Gun.
What is "You've Lost that Lovin' Feeling"
As a leader, what question can you ask in quarterly planning events to reinforce outcomes over outputs product mindset thinking?
"Is everyone clear on what our intended outcomes are?" (or any variation on this question that asks about the outcomes the team is trying to achieve during that planning period).
In order to get into the Continuous Learning Zone, we must have a culture with High Accountability and what?
What is Psychological Safety? (Slide 57)
One of the three pillars of the product mindset
What are
Continuous Discovery
Agile Delivery
Validated Learning
One of the five steps in "How we will do it"
Speak in relatable customer-oriented outcomes
Provide exceptional customer experiences
Continuously learn, grow, and share
Partner across business and tech to deliver value
Use data and analytics to drive our work
Avenger Hawkeye's real name.
What is Clint Barton?
As a leader, what kinds of questions should you ask in a Sprint Review/Demo to reinforce the importance of incorporating lessons learned as a critical part of embracing uncertainty?
How are you adjusting plans based on lessons learned in this sprint?
One of the three deal breakers to a successful adoption of a product mindset culture.
What are
Focusing on outputs
The need to be right
Need for certainty
(slide 54)
Of Outcomes or Outputs, the one that is categorized as "The problems to be solved, value created and the "why" behind it all." Examples include: problems solved, new possibilities unlocked, user adoption, behavior change, increased revenue, cost reduction.
What is outcomes?
One of the five steps in "Our Foundation"
We prioritize customer and partner needs
We are fiscally responsible and transparent
We empower, entrust and invest in each other
We continually optimize and modernize our products and services
We plan and deliver as one team
He lives in a pineapple under the sea.
Who is Spongebob Squarepants?
It's a key step in balancing alignment and autonomy. As a leader, you should try to avoid ___________ outputs.
What is prescribing?
Psychological Safety: Making it Happen - There are three steps identified:
1. Setting the Stage, 2. Inviting Participation, and 3. Responding Productively.
What is one leadership step identified in any of these stages?
Frame the work
Emphasize purpose
Demonstration situational humility
Practice inquiry
Set up Structures and processes
Express Appreciation
Destigmatize failure
Sanction Clear Violations
In Delivery focused teams, typically, the percentage of software products/features that are seldom used
60%-80%
The year the first Transformational Path was released.
Recently announced it would be closing, this is the longest running Broadway Show.
What is Phantom of the Opera?