Digital Banking
This technology securely stores and manages customer identification details for transactions.
What is biometric authentication?
This cryptocurrency, created by an anonymous person or group, revolutionized digital transactions with its decentralized ledger technology.
What is Bitcoin?
This AI-powered service enables customers to receive personalized assistance via text or voice on their banking queries.
What are chatbots?
This popular mobile payment service was launched in 2014 and allows users to make payments using their phones.
What is Apple Pay?
This key document outlines the goals, strategies, and actions required to bring a product to market and ensure its success.
What is a product roadmap?
This service offered by banks sends real-time notifications and alerts to users’ mobile devices for transactions and account activities.
What are push notifications?
This term refers to enabling traditionally underserved populations to open savings accounts, apply for loans, and so on.
What is financial inclusivity?
This type of AI algorithm can predict customer churn by analyzing patterns in customer behavior and transaction history.
What is predictive analytics?
This term describes a transaction where two parties exchange funds without involving a third-party intermediary.
What is peer-to-peer (P2P) payment?
This principle focuses on how easy and efficient a system is for users to achieve their goals.
What is usability?
These are automated financial advisors providing personalized investment advice.
What are robo-advisors?
This is a digital-only bank that offers traditional banking services through a mobile app, without any physical branches.
What is a neobank?
This type of AI, capable of understanding and generating human-like text, is often used in automating customer service and personalized marketing.
What is natural language processing (NLP)?
This security protocol is used by digital wallets to tokenize sensitive information, ensuring that real account details are never shared during transactions.
What is tokenization?
This method involves creating representations of a product to test and validate design ideas before full development.
What is prototyping?
This emerging technology leverages artificial intelligence to detect suspicious activities and prevent fraudulent transactions in real-time.
What is machine learning-based fraud detection?
This decentralized financial ecosystem, built on blockchain technology, enables lending, borrowing, and trading without intermediaries.
What is DeFi (Decentralized Finance)?
This advanced AI approach enhances customer experience by delivering tailored content based on user interactions and preferences.
What is personalization algorithms?
This decentralized network protocol is designed to enable secure and transparent peer-to-peer digital currency transactions without needing a central authority.
What is a distributed ledger?
This technique uses detailed user stories and scenarios to identify and understand user needs, behaviors, and goals in the design process.
What is personas and user journey mapping?
This technology, integral to online banking, ensures that data sent over the internet remains private and integral.
What is end-to-end encryption?
This type of crowdfunding platform allows individuals to invest in startups and small businesses in exchange for equity.
What is equity crowdfunding?
This machine learning approach uses data to recognize patterns and make decisions without human intervention, crucial for automating loan approvals.
What is supervised learning?
This advanced cryptographic technique ensures the confidentiality of a transaction by allowing users to prove possession of a secret without revealing the secret itself.
What is a zero-knowledge proof?
This method combines user research, analytics, and design principles to create interfaces that are not only functional but also aesthetically pleasing and emotionally engaging.
What is user-centered design?