Productive, Restricted, Opportunity Time
Cleaning a room
Productive
Hours created by hotel volume forecast also known as the labor forecast are
What are Planned hours.
Front Desk
HPOR
Making a personal phone call when a guest just walked into the market.
Opportunity
The process of using Kronos along with your ability to analyze data to control labor for the hotel.
Olympia
Culinary
HPC
Walking from the bank room to the bar.
Restricted
What is Labor Standard.
HPAR
Going to the Front Desk to ask for Regency Club access for a friend checking in.
Opportunity
Hours earned based on labor standards x actual volume.
What are earned hours.
Event Setup
HPC