Mortgages
Who was the mortgage presenter today?
Who is Tom Quinn
How old did Gary Rathman say he was?
What is 55 years old
Who are our three Allied Partners?
Who is Tess, Denise, and Dan
What were the two types of wires covered?
What is Domestic and International
How does a member qualify for First Flight Program?
Who is First Term Military, Recent College Graduate, and cannot have any auto loans currently in their name
What is the interest rate range on a Conventional Loan?
What is from 3% to 20%
True or False: Credit Life covers members up to age 70.
What is True
What is anything they want; there's no cap or maximum amount. No regulations in MS.
What is the Domestic Wire limit?
What is $10,000. Anything over $2,500 will require 2 approvers
What is the difference between secured and unsecured loans?
What is Secured requires collateral, Unsecured does not
What is DMI being replaced with?
What is Black Knight
What is a better way to reference Credit Life and Credit Disability and why?
What is Payment Protection and because its actually is protecting members payment
What does the acronym MBP stand for?
What is Mechanical Breakdown Protection
How many days do a member have to report errors for a particular wire transfer?
What is 180 days
What are credit tiers that was mentioned?
What is A+, A, B, C, D and E
What is the name of the first time homebuyer loan and how do you qualify?
What is Home One Loan and member is not currently on a title or hasn't been for the past 3 years
What is KFCU monthly rate for CL and CD?
What is $1.15 per $1,000.00 and $2.00 per $1,000.00
What is helping our members. It waives the remaining car loan balance not covered by primary insurance in the event of total loss
In what ways can members initiate wires?
What is Fax, Email, or KOL
What is a great way to look for cross-sell opportunities in Symitar?
What is ELEC.TRANS to view automatic withdrawals/ACHs coming from members accounts and Transaction History to review spending habits
What ways can front-line team personalize service and make the mortgage appointment for members?
What is KFCU website and Synapsys Event
What are the exclusions for CL and CD?
What is
CL: suicide that happens within 12 months and a day following the effective day.
CD: Pre-existing condition incurred within 6 months from effective date of insurance and a normal pregnancy.
What are the three MBP protection levels?
What is
Easy Street (Factory Type Coverage)
Main Street (Deluxe Coverage)
First Street (Drive Train Plus Coverage)
What is the fee for Domestic and International wire?
What is Domestic $20 and International $45
What are the different types of Consumer Lending products we offer?
What is Secured Kreditlines, Auto Loans, Boats & Watersport Vehicles, Motorcycles, RV/Campers, ATV, Tractors/Farm Equipment, Miscellaneous Secured Loans, Credit Cards, Unsecured Kreditline, Signature Loans