Broadband
These two modems provide Moca features and customers can get cable services with them
What is the Arris modem(Moca box) or Mercury Modem(white modem)
This bundle offers up to 50mbps, home phone and HBO GO benefits
What is Do it now bundle?
These are considered as BU's list them
What is Antigua, Anguilla, Barbados, BVI, Cayman, Curacao, Dominica, Grenada, Montserrat, St Kitts & Nevis, St Lucia, St Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos
When they dial in it requires the account number and a Visa Debit or Credit card.
What is the IVR?
The 4 new bundle offered by flow
What is Do it, Do it now, Do it More, Do it All?
He is the Managing Director for Flow
Who is Stephen Price?
Signing up on this will require a flow ID and then customers can receive their bills via emails too.
What is the Flow website?
We now offer only 3 Broadband plan.
What is Basic, Getting Started and Getting Started Plus
This plan is similar to the HBO go bundle, but difference in monthly fee
What is Do it Now for $4999?
This app can be downloaded from the Play store and App store
What is My Flow App?
Customers wants to get a signal in far areas of the house, they would need this equipment at this cost per month
What is the Wifi Extender, $500 per month
This bundle for $9999, allows the customer to get a free wifi Extender, 1 free additional STB, up to 150mbps
What is the Do it All bundle?
We now offer two are codes
What is 876/658?
They use this machine when they visit the store
What is the Kios machine?
With this plan customers will pay $5999 monthly +tax and get up to 100mbps
What is Getting Started Plus
Do it bundle provides only dual play for $ 3999
What is 15mbps and home phone (1000 minutes).
Customer can contact the center by dialing these two numbers
What is 100 or 1 800-804-2994?
This option allows customers to pay bill directly on the website without signing up.
What is Fastpay?