ALPINE MISC
What year was Alpine Bank founded?
1973
How many personal CC do we offer? Ans what is each one called?
3 Personal CC, VISA PLATINUM, VISA PLATINUM REWARDS, VISA SIGNATURE.
Explain Enhance Reg E
A consumer has the opportunity to accept card coverage, by Alpine Bank, for their ATM and everyday debit card transactions. In accepting this card coverage, the consumer also acknowledges that a paid item fee may be assessed for coverage of each said transactions.
Payment failure or Outbound payment
Alpine Bank Internet Banking Support will submit a HeatWeb under the Template Digital Banking Escalations – Retail (EB USE ONLY)
What is Alpine Banks mission Statement?
To help our customer, Employees, Shareholders, and Community Member achieve their dreams.
What is the name of our partner that we offer Payroll Cards through?
Money Network
Which accounts are subject to Reg D?
Money Markets/Savings Accounts
What is the procedure if a customer sends funds to the wrong person?
If the person has not yet enrolled with Zelle®, you can try to cancel the payment. To check whether the payment is still pending, go to your Zelle® activity page in our Alpine Bank mobile app, find your transaction to see if it is still listed and pending, and if so, choose the payment you want to cancel, and then select “Cancel This Payment.”
• If the person you sent money to has already enrolled with Zelle®, the money is sent directly to their bank account and cannot be canceled.
• If the payment is no longer pending, please call us immediately at (800) 551-6098 so
we can help you
What are Alpine Banks Core Values?
Independence, Integrity Community Compassion Loyalty
What are benefits on our Business credit cards?
One Combined Statement
Online Management System
Spending and Budget Control
What is the fee for closing an IRA?
$50.0
what are the default zelle transfer? How long does it take for those limits to get increased?
daily 500
weekly 500
monthly 2000
1-2 bussniess days
What is Alpine Banks Newest Location?
Fort Collins
What is the maximum credit line we offer for a Business Ready Reserve?
50,000.00
How long is a link valid for Cash Management Set Up?
7 days
Where do we process a Zelle dispute?
Through the EFT Dispute Center synapsys
Since what year has Alpine Bank held it's ISO 14001 Certification?
2006
True or False: The Visa Purchasing One Credit Card is the only card we offer where limits can be set for each cardholder, giving you more control with expenses and keeping you within your budget.
False
What is the difference between Ineglibile and Exempt status for Reg E?
Business accounts, DBA accounts and Campaign accounts are not for consumers, therefore they will be ‘Exempt’ from the ability to select an option of Enhanced Overdraft Protection (i.e., they are automatically enrolled into Enhanced- ATM and every day debit card transactions will be approved using the accounts currently available Standard Overdraft Limit amount).
What are the highest limit on the transfers
weekly 10,000
monthly 40,000