First impressions count, and while it may be true that what a person knows is more important than how he or she looks, the reality is that people form opinions based on _______.
What is appearance
100
This co-worker always has the dirt on colleagues and cannot resist sharing it.
What is the Gossiper
100
Professional behaviors are the active manifestations of your beliefs, philosophies, and ____________ skills.
What is Interpersonal
100
Therapist that uses the phone during a treatment session.
What is Rude or Unprofessional
100
The ability and willingness to work together.
What is Cooperation
200
Therapists working with patients need to _______ in comfortable attire that does not impede movement and allows them to perform their responsibilities without worrying about their clothing.
What is Dress
200
This co-worker no matter how good things are, complains and is a drag to work with.
What is the Complainer
200
Accepting responsibility for your own actions, performs duties ethically, maintains confidentiality , values and cares for equipment and remains honest are examples of _____.
What is Integrity
200
The therapist who does not take the initiative to complete a task that is expected of them.
What is Lazy
200
The OTA should demonstrate awareness, problem solving skills, alternative treatments, perform task safely and appropriately to the same level as the OT.
What is Service Competency
300
_______ should not be shown as you bend, lift, reach, and twist during patient care.
What is Skin
300
This co-worker points out every little detail or insists on helping you without being asked.
What is the Know it All
300
A therapist who arrives on time, notifies someone if you're going to be late, meets due dates, and follows through with promises is a ____________ Professional.
What is Dependable
300
This therapist expects for everyone to clean up after him or her. Colleagues do not appreciate the thoughtlessness.
Example: Splinting scraps on counter, towels left behind, does not put supplies away.
What is Messy
300
By using your professional skills, along with your passion and values, you aspire to achieve __________ that are sustainable.
What is Results
400
Therapist should always respect others by avoiding dangling jewelry, long loose hair, strong fragrances, extreme fashion trends, or ________ clothing.
What is Revealing
400
This co-worker leaves vaguely threatening notes everywhere or constantly complains about his or her insane level of work.
What is the Passive-Aggressive
400
Sitting at eye level, establishing eye contact, having a relaxed posture, and crossing legs are all examples of _______.
What is Non verbal Communication
400
This colleague goes to higher-ups to report a problem with another staff member before trying to resolve the issue directly (unless the issue poses immediate danger).
What is the Tattletale
400
The ability to understand the other person's situation, perspective, and feelings; communicates in a way that demonstrates understanding.
What is Empathy
500
Fingernails must be kept clean and short because long nails can easily _______ a patient's skin during treatment.
What is Tear
500
The co-worker who is always under deodorized or over perfumed.
What is the Nose offender
500
The power or opportunity to act or take charge before others do, or an act or strategy intended to resolve a difficulty or improve a situation.
What is Initiative
500
The therapist who believes that he or she has earned special privileges based on performance, and attitude can border on arrogance.
What is the Entitled Clinician
500
By identifying yourself as a ____________, you carry certain expectations , privileges, and responsibilities and will be held to a certain standard of actions and behaviors.