A ____ presentation should be used to sell a product.
A. Persuasive
B. Informative
C. Motivational
D. Individual
A. Persuasive
James recently learned he was not promoted because the company wanted a younger person to lead the group. This is an example of ____ discrimination?
A. Gender
B. Race
C. Age
D. Ethnicity
C. Age
Which of the following is NOT a skill needed in public relations?
A. Writing
B. Selling
C. Researching
D. Planning
B. Selling
____ Listening can also be called pseudo listening.
A. Deep
B. Partial
C. False
D. Evaluative
C. False
What type of listening should be used when listening to a poem?
A. Empathetic
B. Evaluative
C. Deep
D. Appreciative
D. Appreciative
Which of the following is NOT a part of a report?
A. Terms of reference
B. Conclusions
C. Introduction
D. Findings
A. Terms of reference
Which of the following is NOT a field of external communication
A. Public relations
B. Media relations
C. Advertising
D. Interviews
D. Interviews
n_____, The United States passed a legislation prohibiting employers to discriminate against a person based on the grounds of race, religion, gender or ethnicity.
A. 2002
B. 1946
C. 1964
D.1984
C. 1964
Which term is NOT part of the 4 Ps of marketing?
A. Product
B. Price
C. Promotion
D. Publication
D. Publication
In professional communication a ____ is best for a short message.
A. Memo
B. Report
C. Proposal
D. Case study
A. Memo