communication
What are communication skills?
communication is the process of sending and receiving messages.
What is the difference between formal and informal communication?
formal is the professional and proper way, informal is more casual talking.
What type of communication used spoken words?
Verbal communication
What should you be doing while someone is speaking?
What does "Entertainment" mean in communication?
Special occasion speech given to commemorate, honor
Verbal communication, listening, teamwork, leadership, professionalism, and interpersonal skills
Which type of communication uses professional language?
Formal communication
What type of communication involves gestures and facial expressions?
nonverbal communication.
What is active listening?
Focusing on the speaker and showing you understand.
what does audience etiquette mean?
Manners and the way to act as an audience
What should you do if a coworker misunderstands you?
Clarify your message.
Which type is best for writing a business email to your boss?
Formal communication.
Give an example of nonverbal communication.
Eye contact, posture, and/or gestures.
What should you do if you do not understand instructions?
Ask questions for clarification.
What does "tone" mean in communication?
Why is communication important at a job site?
It helps people work together and avoid misunderstandings.
Give an example of informal communication at work.
Talking casually with a coworker during a break.
What might crossed arms communicate?
may suggest discomfort or defensiveness.
Why is interrupting someone considered unprofessional?
It can seem disrespectful and prevents them from finishing.
What does "Manuscript" mean in communication?
Writing out and reading the whole speech word-for-word.
What is feedback?
A response that tells someone how their message or work was received.
Why should you use formal language in a job interview?
To show professionalism and respect.
What is the difference between nonverbal and verbal communication?
Verbal uses words, while nonverbal uses body language.
What can you do to show someone that you are listening?
Nod, maintain appropriate eye contact, and summarize what they said.
what does "kinesics" mean in communication?
interpretation of body motion communication; study of human movements; gestures