Scary Stuff
Stick to the Basics
So, what you're saying is...
Teamwork -& Other Touchy Topics
An Appeal to Get a Life
100
Believing in yourself
What is confidence?
100
person who originates the message
What is the sender?
100
listening to understand feelings
What is Empathic listening?
100
space defined as 1 1/2 feet to 4 feet
What is Personal Space?
100
logical appeal
What is Logos?
200
a persistent, irrational fear
What is phobia?
200
that which is sent or said
What is the message?
200
Listening to remember and understand
What is Deliberative listening?
200
space defined as 4 feet up to 12 feet
What is Social Space?
200
relying on the credibility of a speaker
What is Ethos?
300
fear of speaking aloud
What is phonophobia?
300
the one for whom the message is intended
What is the receiver?
300
Listening to evaluate
What is Critical listening?
300
number of steps to problem solving in group communication contexts
What is five?
300
emotional appeal... think puppy dogs and sad violin music
What is Pathos?
400
headache, upset stomach, dry mouth, cold hands & feet, sweaty palms
What are symptoms of stage fright?
400
Anything that gets in the way of the message
What is NOISE?
400
Percentage of what we have learned by listening
What is 85%
400
number of hand gestures humans produce
What is 5,000?
400
research, dress up, arrive early
What is things to DO for an interview?
500
clinical name for stage fright
What is topophobia?
500
if not physical noise, it could be ______
What is psychological noise?
500
percentage of our time spent listening
What is 45%
500
the most difficult type of audience to face
What is a Hostile Audience?
500
includes travel agent, chef, concierge, etc.
What is the Hospitality & Tourism cluster?
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