Chapter One
What is the process of sending and receiving messages in order to share common meanings?
Communication
What is the top fear most people have?
Public Speaking
What are spoken words you use when you communicate?
Verbal messages
What is the set of sequential stages of each writing task?
Writing process
How interviewer start an interview?
An ice-breaker
What are the three types of messages?
Verbal, nonverbal, and vocal
What is a persistent, irrational fear that causes a person to avoid specific instructions?
Phobia
What is the difference between denotative meaning and connotative meaning?
Denotative- definition found in dictionary
Connotative- emotional or personal response to a word
What are the four stages of the writing process?
Pre-writing, writing, post-writing, and publishing
Who is the person getting interviewed?
Interviewee
What are the three types of feedback?
Positive, negative, and self-feedback
What are the two types of listeners?
Active and passive
What is the highness or lowness of a voice?
Pitch
What type of speech involves very little preparation time?
Impromptu speech
What is a way to get interviewed?
Telephone, panel, sequential, meal-time, presentation/skill-based, preliminary
What is the communication barrier that are thoughts and feelings that distract people from listening?
Psychological noise
What type of listening happens when you are listening to enjoy?
Appreciative listening
What are the purposes of a speech?
Inform, persuade, entertain
What is the information about the audience that helps the speaker communicate effectively. The analysis includes basic data, beliefs and attitudes.
Audience analysis
How should you start a cover letter?
Introduction of yourself
What is an example of semantic noise?
The Steelers are the best football team
What percentage of Americans admit feeling extremely uncomfortable about any form of public speaking?
80-90%
What is the percentage of a person's feelings being communicated non-verbally?
90%
What is the most famous commemorative speech?
Lincoln's Gettysburg Address
Fill in the blank. A good interview is all about...
preparation