Email Etiquette
This is how you should start a formal email.
What is: "Dear [Name]" or "Hello [Title/Name]"?
This should be turned on (if possible) during virtual meetings to help build connection.
What is your camera?
This is what you should do after receiving a Teams meeting invite to confirm your attendance.
What is accept or decline the invite?
How early should you aim to arrive for a scheduled interview?
What is: 10 to 15 minutes before the start time?
When unsure about the dress code, the safest choice is to...
What is: Dress slightly more formally than you expect others to dress?
"Reply All" should only be used when...
What is: Everyone on the thread needs the response?
A good way to show you're paying attention in a zoom meeting.
What is: Nodding, looking at the screen, or responding in the chat?
This is the tool in Teams you should use to find a time that works for everyone before scheduling a meeting.
What is the Scheduling Assistant?
What is the appropriate way to follow up after an interview or important meeting?
What is: Send a thank-you email within 24 hours?
What type of shoes are typically appropriate for an office setting?
What are closed-toe dress shoes?
This is the best time frame for responding to professional emails.
What is: Within 24-48 hours?
This is the minimum amount of time you should log in before a virtual meeting begins.
What is: 2-5 minutes early?
This is the best way to make sure your message is seen by the right person in a group chat or channel.
What is use @mention with their name?
Why is it important to prepare questions before a meeting or interview?
What is: To show engagement, clarify expectations, and gather useful information?
You're interviewing remotely - what should you wear to make a professional impression?
What is: A professional top (like a blouse or a collared shirt) and neat appearance?
This feature allows you to send a copy of an email to someone without others seeing.
What is BCC?
You should do this before screen-sharing during a virtual meeting.
What is: Close personal tabs/apps or check what's visible.
These three key details should always be included in a Teams meeting invite.
What are: The meeting purpose, time, and location (or Teams link)?
How should you handle technical difficulties during a virtual meeting or interview?
What is: Apologize briefly, try to fix the issue quickly, and notify participants if you must disconnect?
What body language posture is considered professional during meetings?
What is: Sitting upright with shoulders relaxed and making eye contact?
You're emailing someone for the first time. You should include this in your intro.
What is: Your name, affiliation, and reason for contacting them?
While working remotely, this is how you let your team know you're unavailable.
What is: Update your status or use an away message?
This is the most professional way to reschedule a meeting you organized.
What is: Send an updated invite with a note explaining the change?
What is the professional way to handle being late to a meeting or interview?
What is: Notify the organizer or interviewer immediately with an apology and estimated arrival time?
What is the professional risk of wearing overly causal clothing such as hoodies or ripped jeans during client meetings?
What is: It may damage your credibility and the company's image?