Remote Work
True or False. I can work remotely from my phone while walking around town or attending non-work-related events?
What is False?
When working remotely, access to all CMC systems and applications is required.
True or False. I should schedule student appointments during my front office window hours.
What is False?
Window hours are my Enrollment Services hours during which I help walk-ins, answer phones, and work on my enrollment services tasks.
The foundation of a successful team is
What is trust?
I enter immunization records and two dates into PHIN using this acronym
What is MMR?
The maximum amount of remote work hours CMC staff can use per week is
What is 16?
Not all roles are eligible for the maximum amount. For example, Enrollment Services roles that serve the front office 28 hours a week or more cannot reach the maximum allowance.
Your front desk hours are covered. It is okay to work remotely.
What is yes?
As long as you have not gone over 16 hours and you set your Webex status as "Working remotely."
If I am working in the front desk in DL and the BK phone is ringing off the hook I should
What is answer the BK phone?
You notice a teammate is overwhelmed. To build trust, you do this.
What is offer support or ask how you can help?
To achieve domicile in the state of Colorado, a student needs to live in the state for ___ consecutive months
What is twelve months?
When working remotely my status in Webex should be set as__.
What is "working remotely" or "working from home?"
I request PTO from my
What is my supervisor?
The recommended dress for front‑office staff includes business‑casual attire. This requirement is shared with which CMC school.
What is the School of Nursing?
Dress Code: All students in the CMC School of Nursing are expected to display professionalism in their appearance. Dress for the classroom setting is business casual and should reflect the position of nursing students preparing for professional employment.
Trust breaks down when people make assumptions instead of doing this.
What is ask questions?
Colorado Mountain College is proud to be federally designated as this kind of institution.
What is a Hispanic-Serving Institution (HSI)?
I can work remotely rather than use my PTO
What is no?
When working remotely you must be working and have access to all CMC systems.
True or False: Sick time is used for doctors, dentists, therapy, and immediate family members medical appointments. Plus, when I am sick. If I am out sick for more than three days in a row, I need to request FMLA.
What is true?
This kind of attitude is expected when greeting students, even during busy or stressful times.
What is a positive and welcoming attitude?
Trust grows when people do this, especially when they've made a mistake.
What is take accountability?
Full-time staff acquire how many hours of annual leave per month.
What is 14 hours?
These tools—like Outlook, Webex Chat, or Teams—help student services teams stay transparent and accessible.
What are communication platforms?