. Honest goal setting usually helps you to ________ your priorities.
* A. confuse
* B. clarify
* C. conceal
* D. complicate
What is B. clarify
In order to decide which tasks are most important and the order in which the tasks are to be completed, planners can use the
* A. GDP Factor.
* B. ABC Principle.
* C. RH Factor.
* D. XYZ Principle.
What is B. ABC Principle.
Diana prepares bills and invoices for her company. Her career is in the area of
* A. corporate finance.
* B. marketing communications.
* C. securities and investments.
* D. professional selling.
What is A. corporate finance.
What type of duties do customer-service professionals often perform?
* A. Preparing ads
* B. Paying invoices
* C. Handling complaints
* D. Receiving shipments
What is C. Handling complaints
Rechargeable batteries are an example of what type of innovation?
* A. Product
* B. Paradigm
* C. Convertible
* D. Categorical
What is A. Product
Employees who arrive at work on time and direct their own work-related activities during the course of the day usually possess positive ________ skills.
* A. personal-orientation
* B. self-conceptual
* C. inner-qualitative
* D. self-management
What is D. self-management
Brad wants to find a job in the field of advertising. An easy way for Brad to find out the names of all the advertising businesses in his area would be to
* A. visit local businesses.
* B. read the yellow pages.
* C. ask his friends.
* D. watch for advertising.
What is B. read the yellow pages.
Which of the following must appear on your resume:
* A. Marital status
* B. Education
* C. Date of birth
* D. List of references
What is B. Education
What activity are Nikki and Josh performing when they read over a scenario and then act out the parts in a training class?
* A. Experimenting
* B. Brainstorming
* C. Meditation
* D. Role-playing
What is D. Role-playing
Which of the following is an example of a right that workers should expect to have in the workplace:
* A. Freedom from discrimination
* B. Flexible work schedule
* C. Unlimited personal time
* D. Access to company information
What is A. Freedom from discrimination
Which of the following guidelines should you follow when completing a job application form:
* A. Print the requested information in black ink.
* B. Complete the parts labeled "for employer use only."
* C. Identify the minimum salary level that is acceptable.
* D. Leave information blank when it does not apply to you.
What is A. Print the requested information in black ink.
Which of the following often makes it necessary for workers to continue their education and obtain training to pursue different careers:
* A. Advances in technology
* B. Increases in responsibility
* C. Changes in geography
* D. Limits to confidentiality
What is A. Advances in technology
Mel is about to decide which job to take—using only the facts. As she compares and contrasts information about each job opportunity, Mel is showing that she is aware of which decision-making influence:
* A. Input
* B. Framing
* C. Logic
* D. Style
What is C. Logic
One way to obtain reliable and up-to-date information about employment trends in a certain career or field is by
* A. speaking with a salesperson.
* B. reading older periodicals.
* C. asking retired workers.
* D. visiting government websites.
What is D. visiting government websites.
What types of skills are extremely important for an applicant to use effectively during an employment interview?
* A. Occupational
* B. Communication
* C. Management
* D. Educational
What is B. Communication
Serving as a volunteer in a specific industry or for a business-related organization is one way that individuals might obtain
* A. work experience.
* B. monetary compensation.
* C. technical training.
* D. guidance counseling.
What is A. work experience.
Rob decides that he really can't know if Patrick will help him unless he asks, so he decides to do so. Which step of the seven-step problem-solving method does this situation illustrate?
* A. Evaluate the solution
* B. Select and implement a solution
* C. Define the problem
* D. Determine possible solutions
What is B. Select and implement a solution
When using exploratory interviews to identify occupational interests, you should try to interview someone who
* A. has an executive position in the company.
* B. used to have the kind of job you want.
* C. holds the kind of job you want.
* D. hires people for the kind of job you want.
What is C. holds the kind of job you want.
What is one of the benefits of sending a job interview follow-up letter?
* A. Reminds the interviewer of the applicant
* B. Lets the applicant submit test scores
* C. Allows the applicant to include a résumé
* D. Provides the interviewer with references
What is A. Reminds the interviewer of the applicant
Under what circumstances would it be appropriate for a person to send a letter of application to a business?
* A. When acting on a referred job lead
* B. When completing an application form
* C. When submitting educational transcripts
* D. When responding to a request for information
What is A. When acting on a referred job lead