Digital & Written Communication
While fast and convenient, this electronic messaging format poses a major drawback regarding the privacy and security of sensitive medical information.
What is email?
In the event of a medical malpractice lawsuit, a detailed and properly maintained health record safeguards not only the patient, but also this healthcare provider.
Who is the physician (or doctor)?
Unlike trade names like Tylenol or Motrin, drug names belonging to this non-proprietary category—such as aspirin, ibuprofen, or acetaminophen—should be written in all lowercase letters unless starting a sentence.
What are generic drug names?
When setting up page boundaries for a professional résumé, you should avoid making the margins narrower than this specific distance.
What is ¾ inch?
A major disadvantage of relying entirely on electronic management systems in a medical clinic is vulnerability to power outages, cyber threats, and these malicious software infections.
What are computer viruses?
To format a zip code using the standard extended ZIP+4 system, this specific punctuation mark separates the core five digits from the four extra digits.
What is a hyphen (-)?
If you make a mistake while documenting on a chart's paper page, you should never erase or use white-out; instead, draw a single line across the error, write the correct entry, and add these two items.
What are your initials and the date?
The main objective of placing an MA student at an externship or clinical facility is to gain hands-on training and real-world experience, rather than receiving this financial compensation.
What is a salary (or pay)?
To demonstrate active engagement and interest during an employment interview, an applicant should maintain good eye contact, sit up straight, and perform this subtle posture adjustment.
What is leaning slightly forward toward the interviewer?
Computerized accounting software ensures that calculations are performed accurately and automatically, while eliminating human errors caused by this manual issue.
What is poor or illegible handwriting?
When spacing out the final elements of a business letter, leave this many blank line spaces between your complimentary closing and your typed name.
What is two (2) spaces?
When a medical assistant logs a patient's vital signs—such as pulse or blood pressure—into the health software, the task is classified under this type of function.
What is clinical documentation?
Possessing technical competency, speed, and computer knowledge are hard skills, whereas maintaining an optimistic, can-do mindset is classified as this type of attribute.
What is a personal quality (or soft skill)?
In business letter design, the block of text containing the recipient's full name, title, and mailing address is known by this term.
What is the inside address?
In automated bookkeeping, entering a single financial transaction updates the ledger instantly across the entire system, helping the clinic maintain accurate track of this operational metric.
What is cash flow (or patient/vendor account balances)?
If you need to let the recipient know that extra documents are tucked inside the envelope along with the letter, you list them under this section header at the bottom.
What are enclosures?
While administrative, physical, and technical controls are regularly inspected during a HIPAA Security audit, this medication-related approval process is not part of that review.
What are drug authorizations?
When putting together a list of professional recommendations for prospective employers, avoid using family members and aim for this recommended quantity of non-family contacts.
What is three to four (3–4) references?
On a business letter, "CC" stands for carbon copy and indicates this specific information to the reader.
What is who else is receiving a copy of the letter?
The tech adage "Garbage in, garbage out" emphasizes that the quality and accuracy of computerized financial reports depend entirely on this initial step.
What is data entry?
When sending official correspondence, the notation "RE:" or a specific line near the top is used to convey this key context to the recipient.
What is the subject or reference (what/whom the letter concerns)?
Implementing strong firewalls, password management, and restricted staff permissions protects an electronic practice management system against violations of this key federal patient privacy law.
What is HIPAA?
On a functional résumé—which highlights skills over chronological history—this piece of professional information is placed at the top of each skill section.
What is the job title?
The top portion of printed professional letterhead typically includes the facility name, street address, and this optional contact detail.
What is the phone number?
In addition to billing statements and purchase orders, automated office systems can instantly compute and generate these employee compensation records.
What are payroll documents?