Communication
Behavior
Ethics
Teamwork
Etiquette
100

This type of communication includes body language, facial expressions, and posture.

What is nonverbal communication?


100

Showing up consistently on time for work or meetings demonstrates this quality.

What is punctuality?

100

This means being honest and having strong moral principles in the workplace.

What is integrity?

100

This workplace practice involves sharing ideas and responsibilities with others.

What is collaboration?

100

Silencing your phone and paying attention during meetings demonstrates this.

What is meeting etiquette?

200

This form of communication includes maintaining eye contact, nodding, and not interrupting while someone speaks.

What is active listening?

200

Accepting responsibility for your actions and following through on commitments shows this trait.

What is accountability?

200

Sharing private company or client information without permission violates this principle.

What is confidentiality?

200

Listening to and valuing others' perspectives helps build this within a team.

What is trust?

200

Dressing appropriately for the workplace reflects this aspect of professionalism.

What is professional appearance?

300

When giving feedback, this approach focuses on specific behaviors rather than attacking the person.

What is constructive feedback?

300

This behavior involves treating colleagues with dignity regardless of differences in background or opinions.

What is respect?

300

When personal interests interfere with professional responsibilities, it creates this issue.

What is conflict of interest?

300

This process helps resolve disagreements respectfully in the workplace.

What is conflict resolution?

300

Interrupting colleagues or speaking over them in meetings violates this principle.

What is respectful communication?

400

This workplace communication mistake occurs when someone makes assumptions instead of asking clarifying questions.

What is miscommunication?

400

Taking initiative to solve problems without being asked demonstrates this workplace quality.

What is proactiveness/initiative?

400

Claiming someone else's work as your own violates this ethical principle.

What is plagiarism?

400

Encouraging teammates and recognizing their contributions promotes this team environment.

What is positive team culture?

400

Responding to emails or messages within a reasonable time shows this professional habit.

What is responsiveness?

500

 This should always include a clear subject line, greeting, and professional closing.

What is a professional email?

500

This workplace skill involves managing your tasks and deadlines effectively.

What is time management?

500

This ethical behavior involves reporting wrongdoing even if it may be uncomfortable.

What is whistleblowing?

500

Successfully working with people from different backgrounds demonstrates this competency.

What is cultural competence?

500

Being mindful of how your actions affect others in shared spaces demonstrates this.

What is workplace courtesy?

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