Stress
Body Language
Burn Out
Preventing Burn Out
100

What are two types of stress?

A     stuffed/unspoken

B     General Adaption Syndrome/Flight or Fight

C     Flight or Fight/Strained


  B     General Adaption Syndrome/Flight or Fight

100
Only 10% of communication is..........


A     Body Language

B     Eye Contact

C     Body Language

C     Body Language

100

What is "Burn Out" according to our handout?

A     Fatigue, frustration, or apathy

B     Forgetfulness, slowing down, calling in sick a lot

C     Laziness, frustration, fatigue

A     Fatigue, frustration, apathy

100

In our handout, maintaining a healthy lifestyle consist of what?

A     Throwing a BBQ get together on the weekend

B     Putting a "date night" together for your significant other

C     Journaling

C     Journaling

200

What are some signs that the body has moved from tension into bad stress?

A     Mental fog, frequent colds, increased sensitivity to aches and pains

B     Tired all the time, hungry all the time, moody all the time

C     Mental fatigue, wanting to be alone a lot, having trouble getting out of bed

A     Mental fog, frequent colds, increased sensitivity to aches and pains

200

Parts of body language includes  making _____ contact and __________.

A     professional/politeness 

B     eye/smiling

C     hand/grinning  

B     eye/smiling

200

What is "Burn Out" caused from according to our handout?

A     Not enough breaks, denying a 4/10 schedule, not having enough to do

B     Prolonged hours, lots of stress and being over worked

C     Prolonged stress, overwork, or intense activity

C     Prolonged stress, overwork, or intense activity

200

Having a "Support System" according to our handout includes what?

A     Neighbors

B     Team Players

C     Work wife/husband

C     Work wife/husband

JUST TEASING.......   :) 

A     Neighbors     

300

There are three approaches to handle stress

A     address it, make a plan to deal with it, talk to someone about it

B     Relief oriented, socially oriented, authentically oriented

C     Action oriented, emotionally oriented, acceptance oriented

C     Action oriented, emotionally oriented, acceptance oriented

300

Having open communication is part of Body Language. True or False?

True

300

What are some physical symptoms of "Burn Out"?

A     Unhealthy hygiene, frequent illness, sleep problems

B     Physical fatigue,  frequent absentee, sleep problems

C     Sleep problems, frequent illness, physical fatigue

C     Sleep problems, frequent illness, physical fatigue

300

Adopt enjoyable pastimes spending time with 

people you __________.

A     Like

B     Enjoy

C     Need

B     Enjoy

400

There are eight ways in Stress: Handle it before it handles you.  What are three of the eight that are listed?

A     Exercise, eating a balance diet, talking to a friend

B     Don't complain, meditation, time management techniques

C     Sleep, quiet time, meditation

B     Don't complain, meditation, time management techniques

400

Asking questions is part of Body Language.  True or false?

True

400

What are some emotional symptoms of "Burn Out" according to our handout?

A     Frustration/anger, cynicism, lack of appetite 

B     Disillusion, hopelessness, isolation

C     Over eating, constant arguing, pro-defensive

B     Disillusion, hopelessness, isolation

400

What are the three P's for learning Optimism?

A     Positive, persistence, personable 

B     Permanent, pervasive, personal

C     Practice, patience, passiveness

B Permanent, pervasive, personal
500

According to our handout there are six work related stressors just to name a few.  What are three of the six?

A     Work overload, challenging deadlines, conflicting priorities

B     Inconsistent values, conflicts with co-workers, unpleasant environments

C     All the above

B    

C     All the above

500

When Ted tries to develop rapport with a potential client, is he using Body Language?  Yes or No

Yes

500

What are some behavioral symptoms of "Burn Out" according to our hand out?

A     Lack of interest at work, detachment, absenteeism

B     absenteeism, detachment, quitting

C     detachment, quitting, taking the long way home all the time

A     Lack of interest at work, detachment, absenteeism 

500

Setting Goals consist of what acronyms according to your hand out?

A     S M A R T

B    F O C U S 

C     L A D D E R

 

A     S M A R T

       S- specific

       M- measurable

       A- attainable

       R- relevant

       T- time bound

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