Soft Skills
verbal, non-verbal and written are all forms of this soft skill
setting short and long-term goals using this acronym
what is S.M.A.R.T.?
best used for strong, continuous work history.
what is a chronological resume?
speaking kindly and using appropriate body language.
what is having an appropriate tone?
MAs must respect and keep private this type of patient information.
what is confidential information?
collaborating together with coworkers to accomplish a common/shared goal
what is teamwork?
specific, measurable, achievable, relevant and time-bound.
what is "SMART"?
SS#, religious or political affiliation, marital status and number of kids, etc.
what is examples of things to never put on resumes?
appropriate appearance......
what is dressing modest and professional clothing in the workplace?
MAs should always seek to improve and grow in these two things.
what is knowledge and skills?
adjusting to fit the ever changing needs of patients.
what is adaptability?
career plans are used to highlight these characteristics.
what is strengths and natural abilities?
best for highlighting transferrable skills potentially into a new career
what is a functional resume?
what is the AAMA Code of Ethics?
A MA may inform their neighbor of their family members medical data.
what is FALSE?
putting yourself in the other persons shoes and truly understanding and connecting with them
what is empathy?
healthcare professional who works in the nursing homes and passes meds to residents
what is a certified medication aide?
education, certifications, skills, work history and professional accomplishments are all ......
what is sections of a resume?
using respectful and appropriate verbal and non verbal communication......
what is interpersonal skills? (will accept appropriate demeanor)
Acting with honesty, integrity, and respect reflects this professional value
what is professionalism?
creating to-do lists, prioritizing duties and eliminating wasted time will all help promote good.......
what is time management?
requires either a high school diploma or GED to attain.
used by new MAs to the work field or someone who has gaps in their employment.
what is a functional resume?
raising voice with patient, wearing revealing/improper clothes to work and not being a team player are all examples of
what is unprofessionalism?
sharing patient information without permission could violate this federal law
what is HIPPA?