Professional Non-Verbal Skills
It is important that this is firm but not excruciating
Handshake
This is seen on your resume, applications and used in electronic communication. Surfergirl34@aol.com is a bad example of this.
Email Address
Sally was in a brainstorming session but didnt think the group was coming up with good ideas. She stood up and said "you are all useless" and walked out. Sally should have been more ____.
Respectful/ Considerate
Are ripped jeans appropriate for dressing professionally?
no
It is important to make this and keep this, so that others know you are interested, paying attention and awake!
Eye Contact
Employers can search this during the hiring process looking for red flags. It is important for you to keep it perfectly clean or perfectly private. You can also use it to your branding benefit if done correctly.
Social Media
Sally was asked to attend an event of a client's over the weekend. She showed up in a ball gown...everyone else was wearing suits. She should have ___.
Checked the dress code.
How should you dress at work?
Business casual/ uniform is applicable
With out saying a word, these can portray anger, confusion, guilt, surprise, exhaustion, fear and disapproval (in addition to many other feelings); and can be perceived incorrectly if not mentioned.
Facial Expressions
This could give a good or bad first impression of your professionalism. Future employers may hear it when they give you a call.
Voicemail Greeting
Sally's boss asked her to attend a mandatory meeting with all the Vice Presidents of the company at 9am. Sally arrived at 9:12 am. She should have been more____.
Punctual /timely
When you're wearing a uniform, how do you make sure you're dressed professionally?
It is the right size, clean, and properly on
Slouching in your chair at meetings, walking back to your office with your head hanging down, and standing with your arms crossed when talking to your coworker are all examples of bad _____ _____.
Body Language
Having this sets you apart from others. It gives you the opportunity to list your name, contact information, and title for everyone to see in your emails.
Email Signature
Sally's coworker asked Sally for feedback on a project. Sally knew the project had errors the boss wouldn't approve but she felt bad to tell her coworker about the mistakes. Sally should have been ____.
Honest
When should you dress the most professionally?
Interview, asking for promotion, big meeting, etc.
Your employee is asking you questions, your mind wonders to what your next meeting is about...a few seconds later you notice she is waiting for a response. You should have _____
Listened
This social media site is made for networking. If use properly it could get you that first job!
LinkedIn, indeed, ziprecruiter
On Friday a few employees were gathered around the vending machine gossiping about fellow employee Maria and why she didn't deserve the raise she received. Sally jumped into the conversation and told the group she had heard from Tom that Maria threatened to quit if she didn't get the raise. Sally should have just ____.
Avoided the gossip/ stayed out of the conversation
What can you wear (beside clothing) that can show you are professional?
Deodorant, a smile, etc.