Communication
Asking questions and restating ideas to discover the true message of the sender.
What is Active Listening?
Series of six steps that involves examining an issue, analyzing alternatives, and acting based on careful evaluation.
What is the Decision Making Process?
Way of looking closely at a situation and weighing possible outcomes before determining a solution.
What is Critical Thinking?
Compromises.
What is Concession?
Work together
What is Collaboration?
People who aim to hurt or put down other people and show disrespect.
What is Aggressive Communicator?
Very Different
What is Diverse?
Things that are most important to a person.
What is Priorities?
Step-by-step method to resolve a disagreement.
What is Constructive Conflict Management?
Quality that involves organizing, guiding, motivating, and taking responsibility for a team.
What is Leadership?
A discrepancy between verbal and nonverbal messages.
What is Mixed Messages?
Acting without thinking something through.
What is Impilsively?
Strategy that includes defining and analyzing a problem, setting and implementing goals, and monitoring and evaluating the plan.
What is Problem Solving Process?
A neutral third party.
What is Mediator?
Things a person considers to be important in life.
What is Values?
People who are unwilling to say what they feel, think, or desire and want to avoid all conflict.
What is Passive Communcator?
Goals that may take months or even years to achieve.
What is Long Term Goals?
In communication, the person who transmits a message or messages.
What is Sender?
Ability to identify with and share another person's feelings.
What is Empathy?
Work together more productively and a positive team identity emerges
What is Norming?
In communication, the person who accepts a message.
What is Receiver?
Goals that are achievable in the immediate to near future.
What is Short Term Goal?
Confirm.
What is Validate?
Process in which a mediator tries to help those in a dispute reach a peaceful agreement.
What is Mediation?
What is the final phase of teamwork?
What is Adjourning?