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An individual who manages the administrative and communication needs of a client care unit. The title is being replaced with clinical secretary or communications coordinator.
A cooperative or workplace experience or period of training for a student that is provided by the student's educational facility
externship
A mentor who guides and supervises a student throughout a workplace experience duty A moral obligation
preceptor
A moral, legal, cultural, or traditional claim
right
A particular social role that an ill person adopts, which involves giving up normal responsibilities and accepting care. May sometimes involve uncharacteristically passive behaviour
sick role
responsibilities but also some clinical duties in a health office
Medical Office Administrator
A facility providing medical care on an outpatient basis. Many clinics have a specialty, such as ongoing care for diabetes or cancer
clinic
A person's discernible responses and actions
behaviour
A legal document, obtained after passing written and clinical examinations, that is required for health-care practitioners in regulated fields
Licensure
A position in life that carries expectations of responsibilities and of appropriate behaviour
role
A person who is trained to assist a physician with various clinical tests, examinations, and procedures
medical assistant
Considers concepts of fairness and entitlements, can involve oral or legal issues
justice
After delivery
postpartum
Creating a written copy of a dictated or recorded message
transcription
Any duty or profession that supports primary health-care professionals, such as physicians, in delivering health-care services (i.e. nurse practioners or midwives)
allied health care
Diagnosis and treatment
transitional phase
A person's right to self-determination. In health care it refers to a patient's/client's right to make his own decisions without coercion-decisions for treatment for example, based on fact and going fully informed of all treatment options
autonomy
A field legally restricted to practitioners with a specific professional qualification and/or provincial or territorial registration
regulated Profession
A set of guidelines for ethical conduct
code of ethics
Honesty or truthfulness
veracity
Assessing the seriousness of a client's presenting problem to determine who needs to have medical help first. (chest pain vs sore throat)
triage
Allowing people to have their own beliefs, opinions and way of doing things
tolerance
Involves our cognitive ability to determine what is right and what is not
intellectual
Assuming that all members of a group will be alike prejudice Coming to conclusions about a person or group on the basis of untested assumptions, without regard for facts
stereotyping
A state of physical and emotional well-being, broadly considered health According to one definition "a relative state in which one is able to function well physically, mentally, socially, and spiritually in order to express the full range of one's unique potentialities within the environment in which one is living
wellness
Also known as amyotrophic lateral sclerosis or Lou Gehrig's disease. This is a progressive disease affecting the nerves that are responsible for muscle stimulation. There is no known cure.
ALS_ (amyotrophic lateral sclerosis)
A graduate from an accredited health office administration program who assumes administrative, communication, and/or clinical responsibilities in a health-care setting
Administrative Health Professional(AHP)
An inborn personal quality or characteristic
attribute
A person seeking or receiving health care; synonymous with patient, but suggests a more active role
client
Involves recognizing one's own strengths and weaknesses, being able to analyze and deal with problems and recognize when one needs help
emotional
Is learned
skill
Manifested when a person belongs to a country with all its legal and social benefits
nationality
Meeting the reasonable expectations of others
faithfulness
Nontraditional methods and practices, based on a natural approach, including chiropractic, acupuncture, massage, and aromatherapy
alternative healthcare
For some, means a belief in and dedication to a higher power; for others, it is a personal, or interior quality, tied to emotions, values and morals
spiritual
Occurs when people are denied justice or treated unfairly because of their membership in a group
discrimination
Often used to refer to groups of people with similar physical characteristics and a common ancestry
race
People with partners and strong social networks are more likely to be physically healthy
Social
Putting yourself in other's shoes
empathy
Recovery/rehabilitation/death
resolution phase
Refers to the body's health and functioning
physical
Relating to groups of people with a common racial, religious, linguistic, or cultural heritage
ethnic
Refers to the cultural characteristics of a particular ethnic group
ethnicity
Requires that we benefit others and act in the person's best interest
beneficence
Seeking medical intervention
action phase
The basic or essential skills that one needs to succeed in a particular profession
core competency
The ability to assess when something needs to be done and to do it
initiative
The appearance of clinical signs
preliminary phase
The beliefs a person holds dear and that person's decisions and behaviour or conduct
values
Sustained clinical signs
acknowledgement phase
The client is near death but not receiving active intervention
poor
The client has moved from critical toward wellness; condition is still volatile and subject to change
guarded
The client is believed to be on firm footing and is expected to recover
good
The client is hanging in the balance between life and death and is receiving active intervention
critical
The client continues to improve and is usually out of danger
satisfactory
The client' s condition has steadied; good news but doesn't indicate a sure recovery
stable
The languages, beliefs, values, norms, behaviours and even material objects that are passed from one generation to the next
culture
The parameters of duties and responsibilities outlined by one's professional training and skill set.
scope of practice
The phase of a chronic disease characterized by a relief or absence of clinical signs or symptoms
remission
The phase of a chronic disease characterized by a return of clinical signs or symptoms
exacerbation