1st IMPRESSIONS
When you meet someone for the 1st time you should give a firm....
Handshake
Who determines whether you have a good or bad attitude
You
Is wearing jeans, tennis shoes, or a sweatshirt to an interview appropriate?
No (unless specified for the job)
Knowing how to dress and act in a way that people will take you seriously is defined as what?
Professionalism
When speaking to someone you should not look down or away but ...
Make eye contact
If you are experiencing problems or just having a bad day at work and it is affecting your work what should you do....?
Speak with boss or supervisor
Is strong cologne/perfume, excessive jewelry, a low cut blouse or tight clothes ever appropriate for the workplace?
No, follow or ask about appropriate dress codes at work.
Is it okay to be late on a normal basis if it's only just a few minutes?
No
When someone is finished with their work and asks for more work or does extra work on their own... that is called
Taking Initiative
Exceeds expectations
When going on an interview or applying for a job in person you should.....
Dress appropriately (Professionally)
When is it appropriate to "SNAP" at or yell at a co-worker?
NEVER
Wait until you are calm before saying anything.
What can you do to ensure you are dressed appropriately for your position?
Ask what the expectation is
Why should you treat others with respect even if they don't treat you the same?
It is part of being professional and responsible
When someone gets the assignment, takes the time to repeat what was said, then completes the task ..it proves that person was......
Listening / paying attention to details
What is a document that highlights your skills and work history?
Resume
Is the customer ALWAYS right
Yes but in proper context
Who determines what is appropriate or inappropriate to wear for work?
Company, Boss, Supervisor
When you greet someone with a smile, firm handshake and say "thank you" or "you're Welcome" That is........
Good Customer service (Professionalism)
Good Manners
Communication is both Verbal & ...
Nonverbal
-Facial expressions, Eye Contact, Posture, Voice Expression, Distance
Your attitude reflects who
You
Company or Business
A person wearing business attire, has professional resume, and has researched a particular company is
Prepared for an interview
You don't have to work as a team if you don't want to.
False; sometimes teamwork is required depending on the task at hand.
When someone is organized, has taken time to research, is professionally dressed and asks questions.. That person is.. (Prepared or Unprepared)
Prepared