Communication
What is the expected frequency for checking and responding to your UNH email?
Daily
Is it ok to friend your supervisor on social media?
Nope!
What is the first step to take if you have conflict with a colleague or classmate?
Speak directly to the person
Professionalism in social work is tied to what national code?
The NASW Code of Ethics
How many CSWE competency standards are there?
9
Before contacting a professor with a course question, what should you review first?
The course syllabus and the Canvas page
If you are unsure whether or not to self-disclose (i.e. share any type of personal information), what should you do?
- "When in doubt, wait it out."
- Seek supervisory support
-Process in group supervision and/or seminar
After attempting to resolve a challenge directly with the person, you're still experiencing difficulty. Who should you go to next?
Supervisor
Why is professionalism held to a higher standard at the MSW level compared to the BSW level?
Because MSW students are preparing for advanced practice, leadership, and clinical responsibilities that required strong adherence to upholding ethical standards
What is the NASW Code of Ethic's stance on self-care?
It is an ethical responsibility and it is as seen as a way of maintaining your professional competence.
Seek support! Try new ways of caring for yourself! Be intentional about self-care!
Give one example of a non-verbal communication that may share unintended messages or disclose information about yourself.
Examples include: body language/affective responses, stickers on your laptop, bike, car, or water bottle, logos/images on clothing, etc.
True or false? Firm boundaries are easier to manage than loose or undefined boundaries.
True - It's easier to loosen your boundaries once you know the setting and expectations that it is to tighten them up.
Who do you go to if you're having challenges with your supervisor?
Internship liaison (or seek peer support in seminar).
How is professionalism tied to anti-oppressive social work practice?
It requires social workers to engage with humility, respect, and accountability around all people in the professional setting.
Name at least 2 core values of the social work profession.
- Service
- Social Justice
- Dignity and Worth of a Person
- Importance of Human Relationships
- Integrity
-Competence
T or F? Personal devices and/or AI assisted tools can be used to record clients to assist with assignments and process recordings
FALSE! Students should never record clients, take photos of clients, or use AI to assist with any internship assignments/writing
Name a strategy for maintaining your own boundaries during internship.
- Take your breaks/lunch
- Utilize supervisory support to manage workload
- Respect personal time
- Ask for help
- Limit the personal information you share with other staff early on until you know roles, communication styles, etc.
Why should gossip be avoided when addressing conflicts?
- Damages trust
- Undermines your professionalism
- Does not follow ethical guidelines
- Helps you avoid this necessary discomfort of practicing conflict resolution skills with supervisor
What CSWE competency highlights professionalism?
Competency #1: Demonstrate ethical and professional behavior.
Jane Addams
What type of language is expected when referring to clients and populations?
- Person-first language (or identity-first depending on how someone identifies)
- Respectful and affirming
- Anti-Oppressive
What is the expectation regarding client photos?
Never, under any circumstance, should students take photos of clients or the milieu space on their personal devices.
Where can you find written procedures for resolving concerns in your internship?
MSW Internship Manual
Why is professionalism more than just "looking professional"?
It ensures ethical, anti-oppressive practices are upheld.
Fosters client and coworker trust
True or false: social work is a licensed-eligible profession in every state.
True