Professionalism
Communication
100

What is the term for the unwritten rules of behavior in a workplace?

Workplace etiquette

100

What is the purpose of using proper grammar and spelling in professional communication?

Proper grammar and spelling help convey professionalism, clarity, and attention to detail in written communication.

200

What is the appropriate way to dress for a job interview? (2 possible answers)

Business casual or business formal. 

200

What does the term "active listening" mean in professional communication?

Active listening involves fully concentrating, understanding, responding, and remembering what is being said in a conversation or meeting.

300

What is the significance of punctuality in the workplace?

Punctuality is important in the workplace because it shows respect for other people's time and demonstrates reliability and responsibility.

300

What is the purpose of using "body language" in face-to-face communication?

Body language helps convey emotions, intentions, and attitudes in communication.

400

How can one demonstrate professionalism in their online presence, such as on social media?

One can demonstrate professionalism online by posting appropriate content, maintaining privacy settings, and being mindful of how their online presence reflects their personal brand and reputation.

400

What communication tool allows individuals to share their professional qualifications and experiences in a concise format when applying for internships or jobs?

Resume

500

What does it mean to "take initiative" at work?

Taking initiative means being proactive and taking action without being asked, often to solve problems or improve processes.

500

What is the difference between CC and BCC on an email?

BCC stands for blind carbon copy, and it's often used when you send an email to multiple people and want to keep addresses private and secure. On the other hand, CC (carbon copy) is typically the default when creating an email, and recipients will be able to see the addresses of those listed under this field.

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