Stuff 1
A business letter that describes and details why and how you are qualified for the position you are applying for
Cover letter
Throughout our professional lives, it is very likely we will have many different jobs and work with many different coworkers. No matter the position or employer, all positions have one thing in common: ______________is the key to being successful and advancing in our careers.
Professionalism
________ ______ skills include verbal communication, nonverbal communication, and tone of voice.
Communication skills
This is a form of communication in which we send and receive messages without using our verbal communication skills.
Nonverbal communication
Collection of data or computer instructions that tell the computer how to work
Software
Employees with high Emotional Intelligence work well on teams and are more _____ in dealing with change.
flexible
Professionalism in _____ can affect the quality of medical care in terms of clinical outcomes, safety, and patient care and service.
healthcare
When the _______ you use is incorrect, you may appear to lack knowledge or credibility, which can diminish how your coworkers and patients relate to you
language
We make _____ ______ to tell someone we are interested and paying attention to what they have to say.
eye contact
Use your ______ ______ to communicate your interest in the conversation by making eye contact, nodding, smiling, and maintaining an open posture.
Body language
An informal approach to problem-solving that encourages people to come up with thoughts and ideas
Brainstorming
Professionalism is considered this type of skill. This type of skill can help you become successful no matter where you work or what you do.
Soft skills
Healthcare services provided in the patient’s home
Home healthcare
______ are any physical movements that help you express an idea or opinion.
Gestures
When interacting with patients, you want to instill ______ by sounding authoritative, both in what you say and how you say it
confidence
The set of skills required to identify, retrieve, organize, and analyze information
Information literacy
Brief summary of professional and work experience
Resume
An interview that takes place remotely, sometimes over the phone, but often using technology like video conferencing and other online communication platforms
Virtual interview
Looking at your phone while talking to another person may demonstrate that you are _______
bored or disinterested
The ability to objectively analyze and evaluate issues in order to form a judgment
Critical thinking
A program that searches for and identifies items in a database that correspond to keywords or characters specified by the user, used especially for finding particular sites on the World Wide Web
Search engine
______ is the quality of being honest or having strong moral and ethical principles. It can be described as having high standards.
Integrity
______ ______ is the art of combining your verbal and nonverbal skills to achieve a desired action.
Effective speaking
Maintaining good eye contact is an easy way to build rapport and trust when you __________
Communicate
The professional arrives on ____ and every ____.
Time, time