Professionalism Basics
This is how you carry yourself, communicate, and handle responsibilities.
What is professionalism?
Showing up on time and respecting others' time.
What is punctuality & time management?
This type of communication includes body language and eye contact.
What is nonverbal communication?
Conflict resolution is the ability to do this without escalating the siutation.
What is resolve conflict or manage disagreements?
The "C" in CARE stands for this.
What is communicate?
This is one reason professionalism matters.
What is builds trust or opens doors or helps you stand out?
Cleaning up your social media and managing your online presence.
What is digital professionalism?
This is considered the MOST important communication skills.
What is listening?
Good conflict resolution leads to this.
What are improved relationships or solutions?
The "A" in CARE stands for this.
What is actively listen?
These are two things professionalism is based on.
What are behaviors and attitudes?
Dress appropriately and maintaining hygiene.
What is appearance and dress?
Adjusting how you speak depending on your audience is called this.
What is adapting communication?
This happens when conflict is handled poorly.
What are problems or escalation?
The "S" in STEP stands for this.
What is stay calm?
This is what employers often judge first before your skills.
What is your attitude or how you present yourself?
Being honest, reliable, and avoiding cutting corners.
What is work ethic and integrity?
This type of communication includes emails, resumes, and messages.
What is written communication?
This involves managing emotions and slowing down before reacting.
What is staying calm or emotional control?
The "P" in STEP stands for this.
What is problem solve?