Workplace Behaviors & Safety
Personal Qualities & Critical Thinking
IT Careers & Planning
Resumes & Portfolios
Leadership & Teamwork
100

This term describes behaviors like punctuality, proper attire, and pride in work that enhance employability and job advancement.

What are positive work behaviors?

100

Flexibility, open-mindedness, and initiative are all examples of this.

What are positive personal qualities?

100

This IT career helps users solve technology problems, installs software and updates, and resets passwords.

What is a Help Desk Technician?

100

This one-page career-planning document lists your objective statement, education, and experience.

What is a resume?

100

This skill means demonstrating leadership and functioning effectively as a member of a team.

What is leadership (as a team member)?

200

Regular attendance and promptness are both examples of this employability behavior.

What is punctuality?

200

This skill lets an engineer trace lost data packets and weigh the pros and cons of different fixes, instead of guessing.

What is critical thinking?

200

This IT career protects computer systems from cyberattacks and monitors for security threats — and has the highest average salary of the four careers studied, at $124,000/year.

What is a Cybersecurity Analyst?

200

This part of a resume states your career goal and what you hope to achieve or learn, usually in one to two sentences.

What is an objective statement?

200

Coordinating with others to get a group project done is known as this.

What is teamwork (collaboration)?

300

Maintaining a clean and safe work environment and using an appropriate voice are both examples of this.

What are positive work behaviors?

300

Listening attentively to speakers and being willing to learn new knowledge and skills are both examples of this.

What are positive personal qualities?

300

This IT career installs network equipment and cables, connects devices, and troubleshoots network problems, often starting with just a high school diploma.

What is a Network Technician?

300

School clubs, sports, volunteer work, and part-time work are all past experiences that support this section of a resume.

What is the experience section?

300

Identifying strategies to organize tasks and manage how you use your time is called this pair of skills.

What are planning and time-management skills?

400

These are the procedures that must be identified and implemented to stay safe in a technical lab setting.

What are safety procedures?

400

A plan that includes the education, job skills, and experience needed to reach your career goals is called this.

What is a personal career plan?

400

This IT career manages company computer networks and configures routers and switches, often holding a Cisco CCNA certification.

What is a Network Administrator?

400

This word describes both hard and soft abilities — like communication or technical know-how — that you list on a resume.

What are skills?

400

When I am functioning as a team member, and organizing tasks over time.

What are leadership and planning/time-management ?

500

This category of skills (values-based action) is used specifically to maintain professional work environments.

What are values-based action skills?

500

This category of skills is applied specifically to design career plans.

What are adaptive learning skills?

500

These are two certifications recommended for someone preparing to become a Help Desk Technician.

What are Google IT Support and CompTIA A+?

500

This collection of your actual work samples demonstrates your qualifications through real examples, going beyond what a resume can show.

What is a portfolio?

500

When students demonstrate this specifically to manage group tasks.

What is collaboration/teamwork?

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