The Résumé and Cover Letter
The Interview
Email Etiquette
Negotiating the Offer
Accepting the Offer
100

Two most important sections of a résumé

Education and work experience

100

Name two of the five most common interview mistakes according to CNBC and the University of Manchester

Arriving late, being unprepared, not dressing appropriately, not asking questions, talking negatively of previous employers, and talking too much or not enough

100
Three possible closings for a professional email

Regards, sincerely, thank you, best, respectfully, cordially

100
Two aspects that can be negotiated in a job offer aside from salary/wage

Start date, moving expenses, time off, education reimbursement, company vehicle/gas reimbursement, remote work option

100

The timeframe in which you should respond (not accept) an offer

24 hours (according to Harvard Law School)

200

Two additional possible sections of a résumé

Service, awards, leadership, skills

200

Prior to the interview, you should know this information

The mission and vision of the company/employer

200

Name three writing features to avoid in emails

According to Forbes, all caps, too many exclamation points, slang, humor, and emojis, as well as overuse of bold, underline, or italics

200

The person(s) with whom you negotiate the offer

Prospective boss and/or HR contact

200

T/F: It is acceptable to request more time to consider a job offer.

T: Yes, politely request it from the employer and let them know why you need more time

300

The main focus of a cover letter

What you can do for the employer/how you can serve them

300

What to do following the interview

Follow up (e.g., thanking them for their time)

300

How to know how to refer to the email recipient

After an employer contact, supervisor, or co-worker has signed an e-mail with their first name, address subsequent e-mails to that name

300

The right time to negotatiate

A couple of days after you receive the offer, according to Forbes 

300

The best/safest way to accept a job offer

In writing - confirming the agreed upon salary and date you will being work

400

This must be included in the first paragraph of the cover letter

The position to which you are applying

400

How to respond when you don't have an answer to an interview question

Take a few seconds to think about it before immediately responding and/or respond with something related

400

The most appropriate way to name file attachments in an email

Include them in a single attachment labeled with your name (e.g., “Jane Doe Internship Application”); avoid generic names such as "resume" or "resume_1"

400

When should negotiations should be proposed (i.e., at the same or spread out)?

According to the Harvard Business Review, "you’re usually better off proposing all your changes at once" (2014). 

400

What to do if an offer you receive is not from your top-choice employer

You can contact your top choice and tell them that you have received an offer and are hoping that they might make a decision before your acceptance deadline

500

How to conclude a cover letter (i.e., the last paragraph)

Thanking the recipient for their time and including your availability of when you can be contacted and/or that you would be interested in an interview

500

The two types of interviews

Behavioral (Tell me about a time when...) and situational (What would you do if...?)
500

What 'cc' and 'bcc' stand for in emails

Carbon copy and blind carbon copy
500

T/F: It is acceptable to negotiate an offer with one employer to create leverage for an offer with a different employer.  

According to Yale University's Office of Career Strategy, it is unethical to negotiate if you have no intention of accepting the position

500

Retracting a previous offer acceptance is called...

Reneging; this is considered unprofessional.

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