Dressing Appropriately
Please name 3 specific clothing items for women when building a professional wardrobe.
What is a Blouse, Suit (Pants & Jacket/Blazer), Skirt, Stockings & Flats/Heels, Minimal Jewelry, etc
You have a meeting with a colleague from a different department scheduled for 10:00 am. You’ve spoken to the receptionist and you have been waiting outside the colleague’s office for a while and it is now 10:05. You want to make sure the person knows you’re there. You:
(A). Peek your head in the doorway and say “Excuse me”
(B). Stand near the door where your colleague will see you
(C). Continue to sit and wait
(D). Enter the office confidently, introduce yourself and remind them you have a 10:00 am meeting.
What is (C). Continue to sit and wait?
When dealing with an angry customer, the first step is to:
a. listen to the problem.
b. resolve the problem.
c. don't tell anyone because you don't want to look bad
d. call for a manager.
What is a. listen to the problem?
All things we know and understand about a group of people
What is culture?
Name 2 DO’s & 2 DON’TS of interview hygiene.
What is DO: wear deodorant, brush teeth, trim nails, brush hair, take a shower, wash your clothes, moisturize hands (but make sure their not too oily) etc.
Don't: elaborate hairstyles, wear overpowering perfume, wear too much makeup, eat on the way to an interview, etc.?
Please name 3 specific clothing items for men when building a professional wardrobe.
What is a Button down shirt, Suit (Pants & Jacket)
Socks & Nice Shoes, Belt, Tie, etc
This document list job responsibilities and candidate qualifications. It is usually posted on career sites and discussed during the interview
What is a job description?
Emails should be replied to within ___ hours while phone calls should be returned within ___ hours.
(A) 48, 24
(B) 24, 4
(C) 4, 24
(D) 24, 24
What is (B) 24, 4?
A set of people who are embedded within a larger cultural group or society and who share beliefs, behaviors, values and norms that are also transmitted from generation to generation
What is a Ethnic Group?
The appropriate interview attire depends on the ____ in which you'll be interviewing at.
What is Industry/Company?
Consists of two pieces in a conservative color (dark blue, black, or grey)
What is a suit?
You've gone to the office fridge to retrieve your lunch and discover that someone has sampled your food. You:
(A) Label your lunch next time with your name.
(B) Set up a video camera in the kitchen to catch the person
(C) Talk about it to your colleagues and check if they had done it.
(D) Add laxatives in your food.
What is (A) Label your lunch next time with your name?
You should turn your phone to this when at work, in class, interview, or meeting?
What is vibrate, silent, or off?
What does the concept of diversity in the workplace refer to?
What is Social differences among employees ?
This nonverbal communication can convey that you are interested in what someone is saying
What is What is eye contact? What is great posture? What is body language?
Finish this phrase "Dress for the position you want...."
what is "...not the position you have" ?
This important information about a company’s mission, goals, guidelines, employee expectations, pay dates and holidays can be found in this document which is usually reviewed during orientation
What is an employee handbook?
These types of "languages" should never be used in a professional email
What is Slang and/or texting terms?
Diversity in the workplace is the mixing of differences in race and gender. Other differences are generally not a concern and not part of valuing diverse workplace.
True/False
What is false.
Note:Diversity is a mixing of any differences and may include race, gender, differences in age, nationality, disabilities, religion, lifestyle choices, sexual orientation, and more.
As an interviewee, upon completion of an interview, a thank you letter be sent within:
a. 1 week.
b. 24 hours.
c. 48 hours.
d. 72 hours
What is b. 24 hours?
A person can have an extreme knowledge of the products and services she represents, but if a person does not look the part then he or she may seem lack this.
What is credibility?
Rules of behavior that guide the decisions of an organization are known as:
a. operating procedures
b. business guidelines
c. code of ethics
d. vision statements
What is code of ethics?
A brief description of the contents of your message
What is the subject line of an email?
Some employees have biases. Biases are false beliefs about other people of different cultures.
True/False
What is false?
Note: Everyone has biases, and in fact it is impossible not to possess a few, based on our background and life experiences. Biases are predetermined tendencies or inclinations that you have to make judgments or act in certain ways based upon your background or point of view. Biases are simply a part of who you are. Think of them as "reflexes" of thinking or behaving. They can play a significant role in affecting behavior that can support or undermine the valuing of a diverse workforce.
A person that can vouch for one’s ability to do a good job is known as a:
a. candidate.
b. witness.
c. reference.
d. co-worker.
What is c. reference?