Professional Behavior
Communication Skills
Designing a Workspace
Handling Stress
Workplace Do's & Don'ts
100

What should you say when you make a mistake?

“I’m sorry.” or “I apologize.”

100

What should you do when someone is talking?

Listen

100

What should your workspace be?

Clean

100

What is one healthy way to calm down?

Take deep breaths, go for a walk, count 

100

Talk while others are talking?

Don't

200

What is one polite way to greet someone?

Smile and say “hello.”

200

What shows you are listening?

Eye contact

200

What helps you sit comfortably at a desk?

Good chair

200

What is one sign of stress?

Worry, can't sleep/eat, sweating, rising heartbeat, etc.

200

Do or Don’t: Blame others for mistakes.

Don’t

300

What should you do if you feel frustrated at work?

Take a break or ask for help.

300

What is an example of verbal communication?

Speaking

300

What helps keep your desk organized?  

Storage or organizers

300

What should you do if you don’t understand?

Ask for help

300

If someone talks over you, do you:
A) Yell at them
B) Wait and speak calmly

Wait and speak calmly

400

What is something you should NEVER do at work?

Gossip, yell, or use your phone too much.

400

What is an example of nonverbal communication?

Body language (or gestures)

400

What type of material should you think of using for your workspace?

Wood, metal, glass, etc

400

Who can you talk to when you feel overwhelmed?

Teacher (or boss)

400

At work, you feel annoyed. Should you:
A) Roll your eyes
B) Stay calm

Stay calm

500

What does “being on time” show at work?

Reliability

500

What should you NOT do when someone is speaking?

Interrupt 

500

Why does a neat workspace help you?

Helps you focus

500

What is one mindfulness practice that you can do when feeling stressed?

Yoga, breathing, coloring/drawing, etc

500

A coworker tells you private information.
What should you NOT do?

Share it / gossip about it

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