Dressing Appropriately & Punctuality
Clothing that consists of two pieces in a conservative color (dark blue, black, or grey)
What is a suit?
You have a meeting with a colleague from a different department scheduled for 10:00 am. You’ve spoken to the receptionist and you have been waiting outside the colleague’s office for a while and it is now 10:05. You want to make sure the person knows you’re there. You:
(A). Peek your head in the doorway and say “Excuse me”
(B). Stand near the door where your colleague will see you
(C). Continue to sit and wait
(D). Enter the office confidently, introduce yourself and remind them you have a 10:00 am meeting.
What is (C). Continue to sit and wait?
When dealing with an angry client, the first step is to:
a. listen to the problem.
b. resolve the problem.
c. don't tell anyone because you don't want to look bad
d. call for a manager.
What is a. listen to the problem?
All things we know and understand about a group of people
What is culture?
Name 2 DO’s & 2 DON’TS of interview hygiene.
What is DO: wear deodorant, brush teeth, trim nails, brush hair, take a shower, wash your clothes, moisturize hands (but make sure their not too oily) etc.
Don't: elaborate hairstyles, wear overpowering perfume, wear too much makeup, eat on the way to an interview, etc.?
Finish this phrase "Dress for the position you want...."
what is "...not the position you have" ?
This document list job responsibilities and candidate qualifications. It is usually posted on career sites and discussed during the interview
What is a job description?
Emails should be replied to within ___ hours while phone calls should be returned within ___ hours.
(A) 48, 24
(B) 24, 4
(C) 4, 24
(D) 24, 24
What is (B) 24, 4?
What does the concept of diversity in the workplace refer to?
What is Social differences among employees ?
The appropriate interview attire depends on the ____ in which you'll be interviewing at.
What is Industry/Company?
A person can have an extreme knowledge of the products and services she represents, but if a person does not look the part then he or she may seem lack this.
What is credibility?
You've gone to the office fridge to retrieve your lunch and discover that someone has sampled your food. You:
(A) Label your lunch next time with your name.
(B) Set up a video camera in the kitchen to catch the person
(C) Talk about it to your colleagues and check if they had done it.
(D) Add laxatives in your food.
What is (A) Label your lunch next time with your name?
You should turn your phone to this when at work, in class, interview, or meeting?
What is vibrate, silent, or off?
Diversity in the workplace is the mixing of differences in race and gender. Other differences are generally not a concern and not part of valuing a diverse workplace.
True/False
What is false.
Note:Diversity is a mixing of any differences and may include race, gender, differences in age, nationality, disabilities, religion, lifestyle choices, sexual orientation, and more.
This nonverbal communication can convey that you are interested in what someone is saying
What is What is eye contact? What is great posture? What is body language?
Name two examples of professional dress attire for both men and women.
Judges choice (to many correct answers)
This important information about a company’s mission, goals, guidelines, employee expectations, pay dates and holidays can be found in this document which is usually reviewed during orientation.
What is an employee handbook?
You are invited to a meeting on Microsoft Teams. What should be your next steps?
1)Check to see if you are available to attend the meeting.
2)RSVP to the meeting.
3)Review any documents attached to the meeting invite.
Some employees have biases. Biases are false beliefs about other people of different cultures.
True/False
What is false?
Note: Everyone has biases, and in fact it is impossible not to possess a few, based on our background and life experiences. Biases are predetermined tendencies or inclinations that you have to make judgments or act in certain ways based upon your background or point of view. Biases are simply a part of who you are. Think of them as "reflexes" of thinking or behaving. They can play a significant role in affecting behavior that can support or undermine the valuing of a diverse workforce.
A person that can vouch for one’s ability to do a good job is known as a:
a. candidate.
b. witness.
c. reference.
d. co-worker.
What is c. reference?
Give 5 examples of unprofessional dress and or accessories.
Judges choice (too many correct answers)
Rules of behavior that guide the decisions of an organization are known as:
a. operating procedures
b. business guidelines
c. code of ethics
d. vision statements
What is code of ethics?
What are the important elements of a professional email?
A coworker doesn't understand or disagrees with a cultural aspect of your personality. How should you respond?
1)Talk to them and ask them to respect your personal choices.
2)Talk to your manager.
3)Contact HR.
You have an interview next week for your dream job! List 4 things you should do to prepare.