Email Etiquette
This line in an email should clearly state the purpose of your message.
What is the subject line?
In many offices, this day of the week is often more casual in terms of dress code.
What is Friday (Casual Friday)?
You should do this to signal that you'd like to speak during a meeting.
This is a good practice when ending a professional conversation or email.
What is expressing gratitude (or saying "thank you")?
This term describes the act of working with others to produce or create something.
What is collaboration?
This greeting is generally more appropriate than "Hey" in a professional email.
What is "Dear" (or "Hello")?
This traditional men's accessory is often expected in business formal attire.
What is a tie?
You should avoid doing this with your phone during a meeting.
What is checking or using your phone?
You should avoid this type of language in professional communication.
What is slang (or profanity)?
This term describes a written piece, usually given with a resume, that describes your interest and suitability for a job.
What is a cover letter?
It's best to avoid using this type of capitalization in professional emails.
What is ALL CAPS?
This clothing item is generally not appropriate in a business casual environment.
What are jeans (or sneakers, or t-shirts)?
It's polite to do this when someone is speaking during a meeting.
What is listen attentively?
This communication method is best for urgent matters in the workplace.
What is a phone call (or in-person conversation)?
This document outlines an employee's job responsibilities and requirements.
What is a job description?
This acronym is often used to copy an email to recipients who need to be informed but aren't the main recipients.
What is CC?
This term describes clothing that is neat, simple, and professional.
What is business casual?
When disagreeing with someone in a meeting, you should do this to maintain professionalism.
What is express disagreement respectfully (or focus on ideas, not people)?
This communication skill involves restating what someone has said to ensure understanding.
What is active listening (or paraphrasing)?
This term describes the practice of using one's influence in a professional or social setting to assist someone else in advancing their career.
What is networking?
You should avoid using these in professional emails unless you know the recipient very well.
What are emojis? (Or what is slang?)
In a business casual environment, men typically wear this type of shirt.
What is a button-down shirt (or collared shirt)?
This term describes a written record of what was discussed and decided in a meeting.
What are minutes?
This term describes the practice of having a neutral third party help resolve a dispute.
What is mediation?
This phrase describes a brief, persuasive speech used to spark interest in an employee, project, idea, or product.
What is an elevator pitch?