Dressing Appropriately & Punctuality
Name two things you should check about your clothing before leaving for co-op.
It’s clean, in good condition, suitable for the tasks, and follows the dress code.
You have a meeting with a colleague from a different department scheduled for 10:00 am. You’ve spoken to the receptionist and you have been waiting outside the colleague’s office for a while and it is now 10:05. You want to make sure the person knows you’re there. You:
(A). Peek your head in the doorway and say “Excuse me”
(B). Stand near the door where your colleague will see you
(C). Continue to sit and wait
(D). Enter the office confidently, introduce yourself and remind them you have a 10:00 am meeting.
(C). Continue to sit and wait
When dealing with an angry client, the first step is to:
a. listen to the problem.
b. resolve the problem.
c. don't tell anyone because you don't want to look bad
d. call for a manager.
A: Listen to the problem
Someone asks you to use equipment you haven’t been trained on. What should you do?
Explain that you need training or appropriate supervision before using it.
Who should you check in with when you arrive for your first day of co-op?
Your assigned supervisor or designated workplace contact.
Finish this phrase "Dress for the position you want...."
what is "...not the position you have" ?
What should you do if you don’t understand an instruction?
Ask for clarification.
What does being punctual mean at your placement?
Being ready to begin at the agreed start time.
Does posting on a private account automatically make a workplace photo okay to share? Why?
No. Workplace rules, permission, and privacy still apply.
What should you include when introducing yourself to a coworker?
Your name, that you’re a co-op student, and a polite greeting.
Why might long hair, loose jewellery, or baggy sleeves need to be secured at work?
They could get caught in equipment or interfere with safe, hygienic work.
Name two ways to show someone you’re listening.
Put distractions away, let them finish, ask relevant questions, or summarize what they said.
You should turn your phone to this when at work, in class, interview, or meeting?
What is vibrate, silent, or off?
Is using your phone at co-op always unprofessional? Explain.
No. It may be approved for work tasks, but students should check rules, timing, and safety.
This nonverbal communication can convey that you are interested in what someone is saying
Eye contact, good posture, and body language.
Name two examples of professional dress attire for both men and women.
Judges choice (to many correct answers)
A customer is speaking quickly, and you miss part of their request. What could you say to clarify without making them feel blamed?
“I want to make sure I get this right. Could you repeat the last part of your request?”
You realize you won’t finish a task by the deadline. What should you do before time runs out?
Explain early, report your progress, and ask about help, priorities, or an adjusted deadline.
A coworker tells you to skip a step your supervisor taught you. What should you consider before acting?
Whether the change is authorized and safe. Clarify conflicting instructions rather than assuming the shortcut is okay.
You feel nervous and don’t know anyone at your placement. Name two ways to show you’re engaged without needing to be outgoing.
Listen attentively, ask a relevant question, greet someone, or show interest in learning a task.
Give 5 examples of unprofessional dress and or accessories.
Judges choice (too many correct answers)
Your supervisor says, “You should have asked if you were confused.” You reply, “Well, you didn’t explain it properly.” How could you rephrase this professionally while still asking for clearer instructions?
“I misunderstood part of the instructions. Could we go through that step again? I’ll repeat it back to check that I understand.”
Your shift ends in five minutes, and you’re given a twenty-minute task. You need to catch your bus. What would you do?
Explain to the supervisor, “I need to leave at my scheduled time to catch my bus. Should I start this and hand it over, or leave it ready for my next shift?”
Your supervisor asks you to do something that feels unsafe and says, “Everyone does it.” What would you say, and whom could you contact?
“I’m concerned about doing this safely. Can we pause and check?” Seek support from the designated workplace contact and co-op teacher.
On your first day, a coworker says, “The last co-op student was terrible. Hopefully you’re better.” How would you respond professionally?
Stay respectful, avoid criticizing the previous student, and focus on learning: “I’m looking forward to helping out. What advice would you give me for doing well here?”