P.1
Asking questions and restating ideas to discover the true message of the sender.
What is active listening?
Achievable in the immediate to near future.
What is short-term goals?
Person who transmits a message or messages.
What is sender?
People who freely express their thoughts, ideas, and feelings respectfully and allow others to do the same.
What is assertive communicators?
Step-by-step method to resolve a disagreement.
What is constructive conflict management?
May take years to achieve.
What is long-term goals
Something that prevents you from focusing fully on the task at hand
What is a distraction?
Looking closely at a situation and weighing possible outcomes before determining a solution.
What is critical thinking?
Strategies a person applies to learning new material
Planning how to use your time
What is time management?
Discrepancy between verbal and nonverbal messages.
What is mixed message?
Step-by-step approach people use to make responsible choices based on their needs, wants, values, and priorities.
What is decision-making process?
Neutral third party who tries to help those in a dispute reach a peaceful agreement.
What is mediator?
Things a person considers to be important in life.
What are values?
People who aim to hurt or put down other people and show disrespect.
What is aggressive communicators?
Process of helping those in a dispute reach a peaceful agreement.
What is mediation?
Something that distracts or stops you from continuing what you are doing
What is an interruption?
Quality that involves organizing, guiding, motivating, and taking responsibility for a team.
What is leadership?
Delaying decisions or activities
What is procrastination?
Record the main ideas of a message in a concise manner
What is summarize?
Ability to identify with and share another person’s feelings.
What is empathy?
HOSA and FCCLA are examples of _.
What are examples of CTSOs?
Strategy that includes defining and analyzing a problem, setting and implementing goals, and monitoring and evaluating the plan.
What is problem-solving process?
Person who accepts a message.
What is receiver?
People who are unwilling to say what they feel, think, or desire and want to avoid all conflict.
What is passive communicators?