Professionalism Basics
Interpersonal and Communication Skills
Time Management
Values and Ethics
Professional Conduct and Responsibility
100

What does being professional mean?

Having specialized knowledge, keeping skills up to date, and demonstrating competency.

100

Name a behavior that demonstrates good communication.

Active listening or respectful language.

100

What is one benefit of effective time management?

More productive days, Feeling less stressed, Feeling more positive about accomplishments

100

What are values?

Beliefs and principles that you think are important in how you live and work.

100

What does accountability mean in a professional setting?

Taking full responsibility for your actions and words.

200

Name one characteristic of a professional.

Reliability, honesty, accountability, or self-regulation.

200

What is the sender-receiver communication model?

It involves the person sending a message, the person interpreting it, feedback, and the channel used.

200

Name a common distraction that can take away from the limited time in a day.

Social media, phone, emails, or video games.

200

How do values influence decision-making?

They help you decide what job to pursue, whether to accept a promotion, or how to handle situations.

200

Why is it important to admit mistakes at work?

To maintain trust, learn from errors, and improve.

300

Why is punctuality important in a professional setting?

Because professionals respect others' time by arriving on time and meeting deadlines.

300

Why should communication be clear and concise in a professional context?

To ensure the message is understood and relevant to the receiver.

300

Why is prioritizing tasks important?

It ensures there is enough time to complete important tasks.

300

When do you feel unhappy regarding your values?

When your actions don’t align with your personal beliefs and principles.

300

How should a professional handle a bad day to maintain professionalism?

They should regulate their emotions and not let a bad day affect how they treat colleagues and clients.

400

What is the difference between professionalism and being professional?

Professionalism is a way of being—behavior, attitude, and conduct—while being professional refers to how you act in a job or situation.

400

What are the four communication styles?

Aggressive, passive, passive-aggressive, and assertive.

400

What is the Pomodoro Technique?

The study method using 25-minute study sessions followed by 5-minute breaks.

400

Why is it important to acknowledge your values?

To make decisions that honor them and make life easier.

400

What is one way to show self-regulation in the workplace?

Remaining calm when challenged or upset.

500

How can professionalism be learned?

Through observing others, personal experience, and understanding appropriate behaviors in different situations.

500

Name one professional tip for oral communication.

Enunciate, project your voice, or avoid judgments.

500

Procrastination is delaying or postponing tasks. Describe its impact on long-term time management and suggest two strategies to overcome it?

Procrastination leads to rushed work, missed deadlines, increased stress, and reduced productivity, which can negatively affect long-term time management.

Mrs. Macon will judge your strategy.

500

How can understanding your values improve your professionalism?

It helps you act consistently with principles that guide ethical and effective behavior.

500

How does exuding emotional intelligence contribute to professionalism?

It helps manage your emotions, understand others, and respond appropriately in various situations.

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