Communication
What is interpersonal communication?
A) Talking to oneself
B) Interacting with others to share ideas
C) Writing emails
D) Listening to music
B) Interacting with others to share ideas
What is conflict resolution?
A) Avoiding disagreements
B) Finding a peaceful way to solve a disagreement
C) Ignoring problems
D) Arguing until one person wins
Correct Answer: B) Finding a peaceful way to solve a disagreement
What does prioritization involve?
A) Doing tasks randomly
B) Ignoring deadlines
C) Deciding what is most important and acting on it
D) Completing easy tasks first
Correct Answer: C) Deciding what is most important and acting on it
What doe active listening involve?
A) Waiting for your turn to speak
B) Paying attention and showing understanding
C) Multitasking while someone speaks
D) Thinking about your response
Correct Answer: B) Paying attention and showing understanding
What does work ethic refer to?
A) How much you enjoy your job
B) The level of effort and responsibility put into work
C) Your skills in a job
D) The time you spend at work
Correct Answer: B) The level of effort and responsibility put into work
What is problem-solving?
A) Avoiding issues
B) Finding solutions to challenges
C) Blaming others for difficulties
D) Accepting problems as they are
Correct Answer: B) Finding solutions to challenges
What are non-verbal cues?
A) Spoken words
B) Messages sent without words
C) Written communication
D) Digital messages
Correct Answer: B) Messages sent without words
What is accountability?
A) Blaming others for mistakes
B) Taking responsibility for your actions
C) Ignoring consequences
D) Making excuses
Correct Answer: B) Taking responsibility for your actions
What is professionalism?
A) Acting casually in serious settings
B) Being disrespectful to others
C) Acting respectfully and responsibly in work or school
D) Ignoring workplace rules
Correct Answer: C) Acting respectfully and responsibly in work or school
What is collaboration?
A) Working alone
B) Competing with others
C) Working together to achieve a goal
D) Ignoring others' ideas
Correct Answer: C) Working together to achieve a goal
What is integrity?
A) Following the crowd
B) Being honest and doing the right thing
C) Lying to get ahead
D) Avoiding responsibility
Correct Answer: B) Being honest and doing the right thing
What does critical thinking involve?
A) Accepting information without question
B) Using logic and careful thought to make decisions
C) Guessing answers
D) Relying solely on emotions
Correct Answer: B) Using logic and careful thought to make decisions
What is constructive feedback?
A) Criticism without suggestions
B) Helpful advice that promotes improvement
C) Negative comments
D) Praise without specifics
Correct Answer: B) Helpful advice that promotes improvement
What is time management?
A) Procrastinating until the last minute
B) Using time wisely to complete tasks
C) Spending too much time on social media
D) Ignoring deadlines
Correct Answer: B) Using time wisely to complete tasks
What is the goal of constructive feedback?
A) To make someone feel bad
B) To provide helpful advice for improvement
C) To praise without specifics
D) To ignore mistakes
Correct Answer: B) To provide helpful advice for improvement