Group #1
A synonym of steward or stewardess on an aircraft.
Flight attendant
A member of a group of people who work together, especially on an aircraft.
Crew member
A team of people who maintain an aircraft on the ground.
Ground crew
Verifies travel documents and provides boarding passes.
Check-in counter agent
The person in command of an aircraft.
Captain
Any aviation service different to customer service.
Apron service staff
Senior flight attendants who are in charge of the whole crew.
Chief Purser
Supervises all cabins.
Cabin service director
A person employed to look after the passengers on a ship, aircraft, or train.
Flight Attendant
The person responsible for the engines and other systems during flight.
Flight Engineer
This person assist passengers in boarding their flights and in disembarking their flights.
Gate Agent
A person who loads and unloads items.
Baggage handler
This persin tells passengers about luggage restrictions and other functions.
Check-in counter agent
This person is in charge of narrow-body aircraft and supervise economy cabin on wide-body aircraft.
Cabin service director
They don't have interaction with customers.
Apron service staff
Check systems before flight, help develop flight plans, and continue to perform checks while the aircraft is in flight.
Flight Engineer
He/She carries out pre-flight checks of aircraft systems and monitors in-flight data and ensure smooth operations.
First officer
Allocates aircraft parking stands (gates) and communicates this information to tower.
Apron service staff
Check outgoing baggage against flight lists, transport it, and load it onto the aircraft using lifting equipment.
Baggage handler
At times, they may deal with passengers who display disruptive behavior.
Flight attendant