Documentation
What note type do you select when the conservator calls?
Communication with conservator note
When is it acceptable to use your cell phone on the floor?
When communicating work related discussions to the team
What is ethics?
Moral principles that govern a persons behavior or the conducting of an activity
Who is your supervisor?
Program Director
How many beds for person served is on each unit?
Willows - 34
Cypress - 26
Oaks - 20
Do you have to complete a group note?
Yes, every group needs to be imputed into POC and a group note needs to be completed for each resident
How many hours of sick time do you need to be able to use a mental health day?
28 hours
What are some ethical principles?
Honestly and integrity, Fairness of commercial practices, Data confidentiality, Professional behavior, Professional skills and added value, Social respct, Environmental care
LCSW
Service, social justice, dignity and worth of the person, importance of human relationships, integrity, and competence
When do you go to the administrator for questions?
After talking to your supervisor
When a resident is on Oaks are they immediately eligible for discharge?
No, the treatment trema will continue to monitor the resident.
When do you complete your documentaion notes?
By the end of your shift.
What makes a good employee?
Being on time for their shift, minimal call outs, positive attitude during work hours, working with their team members, keeping personal life seperate from work, proactive in completing assignments, minimal personal phone usage when on the clock, no timecard fraud, open communication, problem solving skills, team player.
What is a example of an ethical violation?
Purposely giving person served misinformation to set them up for failure
Giving information to the person served that is outside their scope of practice i.e giving medical advice with out a medical license
Duel relationships
Not attending to the person served needs
Person served abandonment of services
Treating a person served with disrespect, abuse, or neglect
When your supervisor is not available who is the next individual you go to?
Assistant program director or identified designee
When do you have to take your lunch?
Before the 5th hour of your shift
When completing a double your 2nd lucnh must be completed befor your___ hour
What documentation is your role responsible for?
RC - daily notes, group notes, POC, behaviour notes, Incident reports, communication with stakeholders
SC- weeklies, monthlies, Behavior notes, group notes, incident reports, outing notes, communication with stakeholders (family, case manager, legal, conservators etc), IDT documentation, RSPs, and POC
What communication styles are accepted for Crestwood and interacting with person served?
Compassionate, honesty, respect, dignity, and authoritative communication styles
What is the difference between ethics and laws?
Ethics are set by your licensing board or corporation.
Laws are are legal binding and violators can be prosecuted
When do you call the on-call phone?
An on call administrator is designated to answer the phone after buisness hours for emergencies. After hours is between 5 pm and 8:30 am and on the weekends (Saturday and Sunday). Calling in sick for a shift. When on site reach out to your supervisor during business hours.
What is the 6 pillars of Crestwood?
Family
Compassion
Commitment
Enthusiasm
Flexibility
Character
What triggers an Incident report?
Physical aggression initiated
Self harm
Restraint
Suicide attempt
Unwitnessed fall
Choking
What actions can result in a immediate final or termination?
Any type of abuse towards the person served, including verbal, physical, sexual, and financial.
Abandoning your shift - walking out early without permission
Assults or threats towards staff
What is the most common ethic violation?
Duel relationships
What is our main obligation working in the mental health field?
That those we serve our are priority.
What year was Crestwood founded?
1968