AUTO
SPL
TOTAL LOSS
ADMIN
PROGRESSIVE CULTURE
100

What is the most common vehicle that we apply double mark up to?

What is Ford F150

100

How is mesa siding measured?

What is square footage?

100

Where would you locate the applicable taxes and fees for Wyoming?

What is NCRT State Specific Page?

100

Who do you notify of hotel locations for field deployments?

What is NCRT Dispatch?

100

What is the name of Progressives Claims President?

What is John Murphy?

200

What is the Markup on UHSS or HSS panel?

What is 25%

200

What are two types of rubber roof most comonly seen?

What is EPDM and TPO?

200

Once all steps in a total loss valuation have been complete, what rep code should the task be reassigned to?

What is NCRT CATTL

200

YOU SHOULD BE SUBMITTING THESE EVERY TWO WEEKS OR AS NEEDED BASED ON TRAVEL

What are expense reports

200

What year was Progressive Insurance established?

What is 1937?

300

What site do you use to determine parts usage, mark up and profile to be used?

What is PEGARQ?

300

ACV

Agreed Value

Total Loss Coverage

What are types of MC policies?

300

This part of breakeven needs to be meaningful vs round % of the estimate?

What is expected supplement?

300

If our equipment breaks in the what do we need to do?

What is request replacement from NCRT Equipment

300

Integrity
Golden Rule
Objectives
Excellence
Profit

 

WHAT ARE THE CORE VALUES?

400

This needs to be reached with shops on each and every inspection, each and every time?

What is AP

400

When calculating repairs, how many inches in addition should you add for grind and patch?

What are 4 inches

400

In order to determine if tax applies on SPL products you need to do what?

What is Total Loss Tax Application Operating Procedures Chart

400

What is the maximum dollar amount that can be expensed before a receipt is absolutely required?

What is $75?

400

Employee Engagement
Accuracy
Efficiency
Customer Experience

What are guiding principles

500

When doing inspections one thing you should never do that tends to delay claims handling

What is ghost estimating

500

What is the process of flushing a submerged motor to save it's function?

 


  

What is pickling

500

On every total loss in TX what should be in the EFF?

What is DCS

500

If travel is cancelled or changed, who do you need to contact after your direct leader?

What is travel services

500

Will meet the needs of both our internal and external customers by leading the recovery process for affected areas.  

What is NCRT Mission Statement

M
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