Active Listening
Give an example of responding to active listening.
Answers may vary. Example: Paraphrasing, which means repeating what the speaker said in your own words.
What is communication?
The process of exchanging information, ideas, thoughts, and feelings.
Give an example of a Disclosure
Answers Vary. Someone getting bullied, Abused, Someone struggling with mental health
What is a National support service that offers 24/7 support to youth across Canada and can be reached by texting or calling?
Kids Help Phone
How is Active listening different from regular listening?
It is different from regular listening because instead of just hearing words, you are making an effort to truly understand the speaker’s message and feelings.
Name one element of communication
Answers may vary. Example: Sender, A
What is a Disclosure?
When a person shares their personal information or their problems with another person like their friend or someone that they trust
Who is the school-based professional, usually a student's first point of contact for academic stress or personal issues?
Guidance Counselor
Why do you think active listening is important in everyday life?
Answers may vary. Active listening is important in many areas of life, including school, friendships, family, and future careers. It helps build trust, improves relationships, and makes communication more effective.
What do these strategies help us accomplish?
Becoming better communicators by being effective.
What is the first thing you do when someone discloses something serious to you?
Stay calm and listen without judgement.
Who is the school-based professional, usually a student's first point of contact for academic stress or personal issues?
Guidance Councelor
Name one fact or anything you have learnt on this topic
Answers may vary
Answers will vary
What NOT to say/do when someone discloses something serious
Never promise someone that you will keep their disclosures secret (especially if someone is in danger or if they’re at risk of getting harmed)
While a peer supporter offers empathy, what types of services are required when a situation needs professional expertise or crisis intervention?
Professional Support Services
What is an appropriate response during active listening?
A respectful and thoughtful reply which shows understanding and attention. It also helps the speaker feel heard and supported
What is turn-taking in communication?
Communication Strategy where one speaker knows when to stop talking and gives the other speaker the chance to talk about the topic
A friend tells you they're being abused at home and tells you not to tell anyone. What is the most appropriate response?
To stay calm, thank them for their trust, and do not promise to keep it a secret and report the situation to a trusted adult or a professional who can help
What is the most important rule support services follow? (meaning they won't share your information unless there is an immediate safety risk)
Confidentiality