Professionalism
Service Plan
Documentation
Job Responsibilities
Terminology
100

This code gives you a format of what is acceptable to wear in the work environment

What is a dress code

100

The Comprehensive Assessment completed once a year for CSS consumers 

CRNA

100

To be completed within 24 hours of an unusual event with consumer

What is an Incident Report

100

Its is used to plan your day. You can also use it to plan your vacations

What is a calendar

100

Job Title CSS

What is a Community Support Service

worker

200

You wear this when you want to get waves or protect your doo. But pleases do not wear it to work

What is a Durag, head scarf, bonnet

200

How much is a unit of service

What is 15 minutes

200

The plan to track consumers goals and progress

What is a service plan

200

How many consumers are expected to be seen daily? 

3-4 consumers 

200

Initials IRP

What is an Individualized Service Plan

300

A consumer wants help with something but you're unsure of the answer, what technique should help with navigating that conversation? 

What is Solution-focused. Ex: "I'm unsure of the answer at this time but I will reach out and get back to you"

300

A service plan is considered complete when?

What is all signatures are on document

300

It provides consent to counselors and it has a list of emergency contacts and providers

What is a consent to share form

300

Daily Double!!!

What is wrong with this incident report? 

300

OH SNAP

Supplemental Nutrition Assistance Program

400

How much time does a CSS have regarding a break daily? 

What is an hour 

400

The person who decides the goals for the service plan

What is the client

400

A legal document used to indicate consumers wishes in the event of a psychiatric crisis

What is a Psychiatric Advanced Directive

400

Consumer phone has been cut off for a week. Their CRNA assessment is scheduled for tomorrow. Whats your plan? 

Attempt to visit them in advance to let them know that you plan to stop by to conduct the scheduled assessment with them. 

400

You may not use this to get a job but when it comes to working on goals it gets the job done.

What is motivational Interviewing

500

You are unfamiliar with a resource in the area, what 3 things can you do to help yourself? 

What is: 

Reach out to co-workers

Reference Resource Spreadsheet 

Reach out to supervisor

500

Which part of the service plan connects the consumer and counselor regarding carrying out the goals; essentially making it a therapeutic/billable note? 

What is the Intervention section of each goal

500

True or False: 

You do not need to put the duration of the assessment when conducted with the clinican on the progress note. 

what is False, you want the note to reflect the duration of the assessment. 

500

Its been two weeks since you haven't made contact with your consumer. You called but no repsonse. What are the next steps? 

Stop by their home. 

Contact Emergency contact. 

Reach out to the local hospitals and jails. *Essentially showing that you've attempted all avenues to speak and make contact with your consumers. 

500

Technique used to help consumers and counselors identify patterns in thought, emotions, and actions? 

What is Cognitive Behavioral Techniques

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