Definitions and Acronyms
VOC is its acronym.
What is Voice of the Customer?
A document that provides detailed information about every work package, including deliverable details; activity; scheduling information; predecessor and successor activities; person responsible; resources required; and risks.
What is a WBS Dictionary?
The first step in Tuckman's model of project team development.
What is Forming?
An organization structure in which people are grouped on the basis of specialization/function and the Project Manager has limited authority to assign work and apply resources.
What is a Functional Organization?
This is a project purpose or justification document.
What is a Business Case?
Anyone impacted by a project.
What is a Stakeholder?
A written request or formal proposal to change any project planning component, such as a document, project deliverable, or the baseline (scope, cost, and time).
What is a Change Request?
The second step in Tuckman's model of project team development.
What is Storming?
An organization structure where employees are grouped by activities on a project and the project manager may have complete, or very close to complete, power over the project team.
What is a Projectized Organization?
An uncertain situation which could have a negative or positive effect on the project if it occurs.
What is Risk?
Adding additional features to a project plan that were not initially agreed upon.
What is Scope Creep?
In Agile, various Stakeholders may identify anything they want, and those items are added to this wish-list document.
What is a Product Backlog?
The third step in Tuckman's model of project team development.
What is Norming?
An organization in which the Project Manager or project lead shares responsibility and accountability for the project with Functional Managers.
What is a Matrix Organization?
Anything that limits project implementation.
What is a Constraint?
WBS is an acronym for this PM document.
What is Work Breakdown Structure?
A repository of information regarding all project
Stakeholders.
What is a Stakeholder Register?
The fourth step in Tuckman's model of project team development.
What is Performing?
The first step in the Six Sigma DMAIC approach.
What is DEFINE the problem statement?
Knowledge gained from one project which may be applicable to similar future projects.
What is Lessons Learned?
The lowest level of the WBS for which cost and duration can be estimated and managed.
What is a Work Package?
A living document in which new and ongoing issues are
recorded and stored and resolved issues are removed.
What is an Issues Log?
The fifth step in Tuckman's model of project team development for temporary teams.
What is Adjourning?
An informal contract between the Project Team and
the Sponsor.
What is a Project Charter?
One sentence that describes the organization in the future (it should lead to the Mission Statement).
What is a Vision Statement?