L25 - Teams
What are 3 characteristics of High Performing Teams?
1. Leaders and members devote extraordinacry amounts of time to the task
2. Team members fully commit for the duration of the project
3. Teams focus on key issues and have well defined priorities
List the 8 RESULT ORIENTED characteristics
1. Technical/Project Success
2. On-Time Performance
3. On-Budget Performance
4. Commitment and Result Orientation
5. Innovation and Creativity
6. Concern for Quality
7. Flexibility, Willingness to Change
8. Ability to Predict Trends
What Model does this describe?
Low PM / High Team involvement
Challenges: PM Credibility, Leadership Competition and Team Commitment
Implications: PM "omnipresence", deputy PM and Cross Boundary Teambuilding
The Choreographer Model
What are the 3 dimensions of trust?
Competence, Integrity and Leadership
What is characterized by a give and take attitude among all parties involved in the conflict, each winning and losing some points?
Compromise
List the 6 DRIVERS of high team performance
1. Interesting Work
2. Recognition of Accomplishments
3. Experienced Engineering Management
4. Direction and Leadership
5. Qualified Team Personnel
6. Professional Growth
What 4 things must be done to create a new project team?
1. Create a climate for effective team organization
2. Define the project organization, interfaces and reporting relations
3. Define the project scope and key parameters
4. Staff the project and organize the team
What Model does this describe?
Low PM / Low Team Involvement
Challenges: Team Definition, Sponsor Support, Team Commitment and Communicaton
Implications: Formalize commitments, selective communicaion and selective involvement
The Club Director Model
What are the 6 attributes of a tribal culture?
Language, Symbols, Induction, Protection, Traditions, Hierarchy
What emphasizes areas of agreement and plays down the differences?
Smoothing Over
List the 6 BARRIERS to high team performance
1. Unclear Objectives
2. Insufficient Resources
3. Power Struggle and Conflict
4. Uninvolved/Non Supportie Mgmt
5. Poor Job Security
6. Shifting Goals and Priorities
What are the 4 types of Models in the Project Team Leadership Model?
Champion Model
Conductor Model
Club Director Model
Choreographer Model
Low, High
List some sources of conflict in Project Mgmt
Project priorities, admin procdures, technical opinons and performance tradeoffs, HR, cost, schedules and personality
What is exerting one's viewpoint at the expense of another. Characterized by "I win, you lose" attitude?
Forcing
What are the two characteristic categories in high performing project teams?
People Oriented and Result Oriented
What Model does this describe?
High PM / High Team Involvement
Challenges: Direct Full Team, Team Selection, Conflict Resolution and Communication
Implications: Quality Staffing, Cross Training and Communication
The Conductor Model
What are the 7 elements that help teams form and work well together?
1. Open Communication
2. Ownership of Work
3. Risk Propensity
4. Fun
5. Trust
6. Creativity
7. Tribal Culture
What are the 5 Conflict Resolution Strategies?
1. Confrontation
2. Compromise
3. Smoothing Over
4. Forcing
5. Withdrawal
What is avoiding or ignoring conflict situations?
Withdrawal
List the 7 PEOPLE ORIENTED characteristics
1. Involvement and Energy
2. Capacity to Resolve Conflict
3. Team Sprit
4. Mutual Trust
5. Interface Effectiveness
6. High Achievement Needs
7. Ability for Continuous Improvement
What Model does this describe?
High PM/ Low Team Involvement
Challenges: Competing Priorities, Team Commitment and Instability
Implications: Focus on Functional Leadership and Build Identity and Cohesiveness
The Champion Model
What are some forms of creativity?
Solving problems, Developing Products, Analyzing Info and Improving Processes
Confrontation
What are some beneficial aspects of conflict?
You produce better ideas, force people to search for new approaches, cause persistent problems to surface and be dealt with, force people to clarify their views, cause tension that stimulates interest and creativity and give people the opportunity to test their capacities