Terminology
What is a finalized drawing or set of documentation reflecting the installed conditions after a project is completed. It is saved in simPRO for reference during project closeout.
What is an As Built
This package comes with 3 cameras capturing side panels, tires, rear of the vehicles and front bumper
What is Service lane defense
This is a project management software used for managing jobs, scheduling, and invoicing. It serves as a central repository for tasks, job updates, deliverables, and contractor invoices
SimPro
What is a call that concludes the installation process, where the Project Manager reviews notes/recommendations from the SOC, the Onboarding Specialist performs VMS training, and EyeQ Monitoring support contact information is distributed to the customer.
Closeout
What is a detailed list of equipment, parts, and materials required for a project. It is created by the Engineering team and uploaded into simPRO for procurement.
What is a build of material or BOM
What is a device that connects multiple devices within a local area network (LAN) and enables them to communicate with each other efficiently. It is a crucial component in networking that helps manage data traffic, ensuring that information sent from one device reaches the intended destination device.
What is a switch
Video Management System, used for monitoring and managing video feeds.
What is the VMS
What is a meeting conducted with the customer to review and confirm installation expectations, the scope of work (SOW), site design, and security protocols.
Customer Kickoff
This is an official requests for changes to the scope of the project, including the addition of new tasks or n alterations to the existing plan. These are stored in simPRO and labelled accordingly.
What is a change order
This device houses the POE injector that connects to the outlet to get power to the pole
What is a nema
What is a cloud-based customer relationship management (CRM) software that helps businesses manage their sales, marketing, and customer support activities in a single system
Zoho CRM
What is a meeting conducted at the beginning of a project involving the Project Manager, Sales Engineer, and Sales Representative. The goal is to review documents such as the SOW (Scope of Work) and ensure all team members are aligned.
Internal Kickoff
What is a requirement that is a signed document that includes any devices not online, detailing agreed-upon changes. It is placed in the job notes and stored in simPRO.
What is a Contract Rider or Rider
This device a wireless bridge that uses radio frequency (RF) signals to transmit data between two access points in a point-to-point connection
What is a nanobeam
What is an AI-powered Video Analytics Software Platform for surveillance networks, provided as a cloud-based SaaS or on- premise software for installation in customers' internal network.
Innovi
This is a call scheduled after the completion of installation to introduce the customer to the system and ensure proper usage.
Onboarding call
The process of installing infrastructure-related elements of a project, such as cabling and POE (Power over Ethernet) switches. This task involves monitoring progress, updating job notes, and ensuring completion within budgeted hours.
What is Infrastructure or Installation Equipment
If an IDF is not available, this is an alternative
What is a wall mount IDF
What is a business management system, previously known as "Traction Tools", which is a cloud-based platform designed to help companies manage their operations, meetings, and communication effectively, particularly for businesses using the Entrepreneurial Operating System (EOS) framework
Bloom, traction or Bloom Growth
What is a weekly, 90-minute meeting that is part of the Entrepreneurial Operating System (EOS). The name "L10" comes from the goal of the meeting to be so efficient that participants rate it a "Level 10" out of 10 for productivity and effectiveness
L-10