Christian is a project manager and would like to gain an understanding of the customer's needs, the budget, and the milestones needed to achieve the project objectives. Which should he review?
a) business case
b) project baseline document
c) project charter
d) project plan
c) project charter
A couple is planning a wedding. They begin to discuss and write down the details of the wedding project. They determine a price they are willing to pay for the invitations, photographer, and food. They also write down that they would like an outdoor wedding ceremony. What is the couple creating for their wedding project?
a) change control board
b) expert judgment
c) stakeholder registry
d) statement of work
d) statement of work
Lauren is a project manager who is determining the need for a curriculum project. She is researching the job market to make a business case for the project. Which project management process is Lauren performing?
a) Initiation
b) planning
c) execution
d) closing
a) Initiation
A project manager has discovered that a project is outside the original scope. The project manager has requested a change to bring expected future performance of the project work back in line with the project management plan. What type of change implementation has the project manager requested?
a) corrective action
b) defect repair
c) lessons learned
d) preventive action
a) corrective action
Which activity must happen before a project can officially close?
a) The customer has to formally accept the final product.
b) The project manager must call a formal meeting of all stakeholders.
c) The project manager must plan a celebration.
d) The project team must be assigned to a new project.
a) The customer has to formally accept the final product
Delores has just been assigned to be a project manager of a team, and she would like to find out more about a project. She is unsure of who can authorize the project. What document should Delores consult?
a) contract
b) organizational process assets
c) project charter
d) project objectives
c) project charter
Alan has just been assigned as the project manager for a software development project his company has been awarded. He has been asked to create the project charter and send it to the project sponsor for approval. The main input he needs to develop the project charter is the project statement of work. What should Alan do to obtain the project statement of work?
a) He should create the project statement of work as the project manager.
b) He should look in the organizational assets to find the statement of work.
c) He should look in the environmental factors for the statement of work.
d) He should contact the project sponsor or the customer for the statement of work.
d) He should contact the project sponsor or the customer for the statement of work.
A customer wishes that her website could display a Twitter feed based on the user login, an option excluded from the project scope. Glenn, the project manager for the website team, works extra hours outside his normal schedule to add this feature without charging more money. He is doing this to impress the customer, because she will renew the contract funding next month. The extra functionality that Glenn is adding outside the project scope is:
a) change control.
b) gifting.
c) gold plating.
d) scope creep.
c) gold plating.
A customer calls the project manager and informs her of a minor change to a requirement on the project. What is the first thing that the project manager should do?
a) analyze the request and its costs on the project
b) ask the customer to provide a formal change request
c) instruct her team to implement the minor change
d) note the change in her weekly notes for review
b) ask the customer to provide a formal change request
Eugene holds a meeting with his project team to discuss and document what succeeded and failed in their recent project. What process is Eugene facilitating?
a) historical information
b) lessons learned
c) project close
d) project termination
b) lessons learned
John is planning his wedding. He has never been married and seeks input from his sister, Lauren. Lauren owns her own wedding planning business. John is using which tool and technique to guide his wedding project?
a) change control board
b) customer request
c) expert judgment
d) stakeholder support
c) expert judgment
Carol develops a detailed description of the project objectives, assumptions, deliverables, and cost for her construction project charter. The narrative description of the project deliverables that she is developing is a/an:
a) change control board.
b) expert judgment.
c) stakeholder registry.
d) statement of work.
d) statement of work.
Luke and his team have been working on a new home construction project. The project scope statement originally included a three bedroom and two bathroom ranch-styled home. The customer called and asked to have a small shed built in the backyard with extra materials left from the home construction. This uncontrolled expansion without adjustments to time, cost, and resources is referred to as:
a) change control.
b) gifting.
c) gold plating.
d) scope creep.
d) scope creep.
A project manager is implementing a variety of approved changes to a project. Which would least likely be a type of approved change?
a) corrective action
b) defect repair
c) lessons learned
d) preventive action
c) lessons learned
Jen's company requires her to close out any contracts with outside vendors and perform a lessons learned activity with her team before releasing all resources for other projects. This output is commonly referred to as:
a) artifacts.
b) closure.
c) termination.
d) sign-off.
b) closure.
Which tool or technique would be useful when developing the project charter?
a) consumer survey
b) expert judgment
c) PERT method
d) planning guide
b) expert judgment
Rhonda was just assigned to be a project manager over a five-year data management project that started last year. What document will help her become familiar with how the project is being executed, monitored and controlled, and closed?
a) project charter
b) project management plan
c) project statement of work
d) quality management plan
b) project management plan
Amy has recently completed her newest graphic novel that has taken more than two years to write. The only deliverable included in the project scope statement was a twelve-chapter illustrated novel. Her publisher was so excited about the story that he has asked for Amy to convert the book into a screenplay. This uncontrolled expansion without adjustments to time, cost, and resources is referred to as:
a) change control.
b) scope gifting.
c) gold plating.
d) scope creep.
d) scope creep.
Mary would like to add extra windows to the sunroom project she is having built onto her home. The extra windows were left out of the description she provided when the project began. What should Mary do next?
a) consult the project sponsor
b) delay the next scheduled inspection
c) implement the corrective changes
d) submit a change request
d) submit a change request
Stephanie is documenting the successes and failures of her team's project. This information will be used to inform future projects and is referred to as:
a) extinction.
b) integration.
c) lessons learned.
d) starvation.
c) lessons learned.
Jen is a construction project manager. Her current project has been halted due to a shortage in the demand for housing. The housing shortage impact on the success of the project can be referred to as:
a) business needs.
b) enterprise environment factors.
c) a project management plan.
d) a project statement of work.
b) enterprise environment factors.
Trey creates a project charter for a birthday party he is hosting. In his catering order, he requests three items:
A three-layer chocolate cake with raspberry filling and buttercream frosting
A dozen sugar cookies
A carafe of French roast coffee
The catering manager would refer to the cake, cookies, and coffee as the project:
a) change requests.
b) defect repairs.
c) deliverables.
d) work performance data.
c) deliverables.
George has described a project to rebuild an antique car. He has defined how much of his personal money he has saved to spend on this project. Kelly will be leading a team that will be executing the deliverables for the project. Who can approve the project?
a) project manager
b) project stakeholders
c) project sponsor
d) project team
d) project team
After discovering that some project work failed to be performed according to plan, a project manager analyzes the situation. She then presents what needs to occur to correct the problems to Austin. Austin requests a change in the project to reduce the probability of negative consequences associated with project risks. What type of change request is Austin making?
a) corrective action
b) defect repair
c) lessons learned
d) preventive action
d) preventive action
Louise is signing off on the sale agreement paperwork so she can receive payment for the real estate project. What process is Louise undergoing?
a) historical information
b) lessons learned
c) project close
d) project termination
c) project close